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851 Reviews of Toyota of North Austin - Service Center
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Helpful May 03, 2024
The wait time is ridiculously long. I spent 6 hours there. On the email I was told that it would take 2-3 hours. In addition, the actual payment is way higher than I was offered in adva I spent 6 hours there. On the email I was told that it would take 2-3 hours. In addition, the actual payment is way higher than I was offered in advance. More
by zorikto551
Employees Worked With
Sorry forgot the name
May 02, 2024
Do you have quality control reps. Second time I take my car gol oil change service, rotation of tires and there is not enough oil in the car. Second time I take my car gol oil change service, rotation of tires and there is not enough oil in the car. More
by alita2472
Employees Worked With
Don’t remember
April 30, 2024
I brought my 4Runner in for an alignment. Toyota wasn’t able to get the caster in spec. My truck has a 1.5 inch lift so it should t be hard to achieve. The before after adjustment was almost Toyota wasn’t able to get the caster in spec. My truck has a 1.5 inch lift so it should t be hard to achieve. The before after adjustment was almost no different than the before adjustment so I’m not really sure what they were doing with my truck for over 4 hours. I left the dealership with a bad alignment and $80 lighter in my pocket. It’s obvious my truck had a small lift so if you’re not cable of aligning lifted vehicles then tell me at the door so I don’t waste my time and money. Really not satisfied with the service. More
by Jsleigh81
Employees Worked With
Service department, alignment shop
April 30, 2024
Should be made more clear where to wait while service is completed. I waited unnecessarily for twenty minutes after receiving text car ready for pickup. I was told to wait, but not clear where to wait. completed. I waited unnecessarily for twenty minutes after receiving text car ready for pickup. I was told to wait, but not clear where to wait. More
by luis.cuellar.phd
Employees Worked With
NA
April 23, 2024
Every time I’ve gone for something, my advisor Jared makes sure everything is taken care of and provides the best options for our family as we depend on our vehicle. makes sure everything is taken care of and provides the best options for our family as we depend on our vehicle. More
by Mr.palacio
Employees Worked With
Jared Jones
April 23, 2024
Pretty convenient. Good service managers. They can be a bit slow but it’s super busy so that is to be expected. They do upsell some unnecessary services so make Good service managers. They can be a bit slow but it’s super busy so that is to be expected. They do upsell some unnecessary services so make sure you are getting clear responses to question about if a service is necessary or not. More
by Jdb
Employees Worked With
I didn’t work with any of these people
