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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,052 Reviews
Call Service Center (844) 888-0753

1,052 Reviews of Toyota of Hollywood - Service Center

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May 06, 2024

Service check need to be complete. (Battery, engine, gas and lights . Not oil change only More

by SHAN47950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Toyota of Hollywood FL responded

This review is extremely concerning to read. I expect the highest level of service from my team, and I apologize for any oversight during service. I would appreciate the chance to speak with you to see what I can do to help understand what happened and if there is anything I can do to help. If you are interested in having that conversation, please do not hesitate to give me a call directly. Thank you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

Helpful
May 06, 2024

Thank you . Isiah was informative about my tires . I like the new machine we have to drive through to see what’s going on with our vehicles More

by vbeaubrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
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May 06, 2024 -

Toyota of Hollywood FL responded

Thanks for the shoutout, vbeaubrun! We're glad to know Isiah was able to assist you with your tires at Toyota of Hollywood. It's great that our new machine is making a positive difference in your experience too!

Helpful
May 06, 2024

Todo muy bien gracias a su familia de vendedores con mucho conocimiento y dedicación. Nuevamente gracias More

by ALGAR2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 06, 2024

Excelente atención! Me apoyó de forma oportuna para tener mi servicio. Me mudé de North Miami para Hollywood porque son mejores en la atención! Gracias More

by fsanlor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 05, 2024

I asked about the care service and they ignored my request and when in there they told me about the service fees More

by SHESSYALEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Toyota of Hollywood FL responded

We're sorry to learn about your experience. We strive for clear communication at Toyota of Hollywood and it seems like we missed the mark this time. Your feedback is valuable in helping us improve our service delivery.

Helpful
May 05, 2024

Excelente servicio, el área de espera muy conforme y servicio excelente área limpia para esperar More

by JPERAZAMONTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Toyota of Hollywood FL responded

Nos alegra saber que puede disfrutar de un tiempo de espera cómodo gracias a nuestras instalaciones en Toyota of Hollywood! Gracias por confiar en nuestro equipo para el mantenimiento de su vehículo.

Helpful
May 05, 2024

Excelente atención gracias por su labor son muy organizados y atentos con el público es de gran admiración si labor . Muchísimas gracias 200% recomendable son lo mejor de lo mejor, gracias de verda More

by FEGA21323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darío e salinas y Rubén Marte
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May 06, 2024 -

Toyota of Hollywood FL responded

Gracias por sus amables palabras y recomendación! Nos alegra saber que tuvo una experiencia positiva con nosotros en Toyota of Hollywood. Apreciamos mucho su apoyo.

Helpful
May 05, 2024

I really like the service. Good job keep up the good work. Thank so much More

by cedelineaugustave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood, we appreciate your positive feedback!

Helpful
May 05, 2024

I have used them to service my Toyota for years. Good, reliable work. 15 words More

by JALEXBOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Toyota of Hollywood FL responded

We're glad we could deliver a 5-star experience, Jalex! Thank you for choosing Toyota of Hollywood for your service needs.

Helpful
May 04, 2024

Excelente servicio al cliente y muy buena atención, la comunicación es precisa y los precios muy buenos More

by Luispelusa87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Report | Print
May 06, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con nosotros, Luis! Nos alegra saber que está satisfecho con nuestro servicio al cliente y precios en Toyota of Hollywood. Esperamos verle de nuevo pronto!

Helpful
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