Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Cool Springs
Franklin, TN
897 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 897 reviews
May 02, 2024
I found Denis much easier to deal with than other area car dealers. He did a great job of explaining all the features of the car when we picked it up. car dealers. He did a great job of explaining all the features of the car when we picked it up. More
by Jharperod
Employees Worked With
Helpful May 02, 2024
Was a lovely character. .. a little tall for my taste but very comforting and helpful. Such a smooth.... presence. he even closed the blinds in his office to make me more co .. a little tall for my taste but very comforting and helpful. Such a smooth.... presence. he even closed the blinds in his office to make me more comfortable. His enticing voice had me a little frazzled. Will come back again. More
by ARIANASABIB
Employees Worked With
May 01, 2024
Had a great experience with Denis from start to finish! He was patient with my husband and I as we weren’t really sure exactly what we wanted. Very happy with my experience! He was patient with my husband and I as we weren’t really sure exactly what we wanted. Very happy with my experience! More
by Lschwallier
Employees Worked With
April 30, 2024
Denis was helpful throughout the email process. He worked with me on the price I wanted at the interest rate that worked for me. He worked with me on the price I wanted at the interest rate that worked for me. More
by Lucas
Employees Worked With
April 26, 2024
Helpful, kind, knowledgeable! I enjoyed working with Alan R and would recommend him to friends! I enjoyed working with Alan R and would recommend him to friends! More
by melissasalyer004
April 26, 2024
Excellent service and attentive, knowledgeable sales staff. Special thanks to Jim Gile who helped me through several weeks of my shopping and decision making. Great job!! staff. Special thanks to Jim Gile who helped me through several weeks of my shopping and decision making. Great job!! More
by Bill
April 16, 2024
Alan "Superman" Richardson was a pleasure to work with. Covered everything I needed and always took the time to connect and be "human." Covered everything I needed and always took the time to connect and be "human." More
by Hunter L.
Employees Worked With
April 07, 2024
My experience at Toyota of Cool Springs was a joy. Alan Richardson was thoughtful, responsive, helpful, warm, and energetic. I have appreciated this dealership since I purchased my 2012 Prius that my Alan Richardson was thoughtful, responsive, helpful, warm, and energetic. I have appreciated this dealership since I purchased my 2012 Prius that my husband and I have loved driving ever since. I look forward to many more years driving my Venza! More
by marianne.ploger
Employees Worked With
April 01, 2024
The service from Alan Richardson and Johnny in Finance was great! Covered everything I needed to know and were not only flexible but got me in and out as quickly as possible. was great! Covered everything I needed to know and were not only flexible but got me in and out as quickly as possible. More
by mwardlow
Employees Worked With
March 25, 2024
Great experience and great staff helped with new car buy and made process easy and fast and made process easy and fast More
by eric_ritzau17
Employees Worked With
