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Safro Toyota - Service Center

Brookfield, WI

4.9
586 Reviews

586 Reviews of Safro Toyota - Service Center

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May 24, 2024

Our Service Technician Kyle was excellent. He followed up with a problem we had for several months and got it resolved finally. More

by sue.long1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 26, 2024 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Our team is available should you require any extra help.

May 22, 2024

We called to get a sensor recalibration and they were able to take care of us. Among other things. They diagnose that was wrong with the vehicle within days even with their busy schedule. We would highly More

by Travis Richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
May 23, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us, Travis! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

May 21, 2024

Dealer provides great service. Customer service is excellent. Repairs are satisfactory and are done on time. More

by gshergill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2024

Excellent service department! Zach Reed is one of the best! I always ask for him. More

by jwget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2024

Coley and the shuttle service guys were awesome and my repair experience pleasant. Great communication More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
May 16, 2024 -

Toyota of Brookfield responded

Hi John, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 11, 2024

My service advisor, Zach Reed, was outstanding. He was professional, knowledgeable, and did a wonderful job of keeping me posted on the progress. I appreciate his attention to detail and strong wor More

by CandyceJSK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario and Mary
May 13, 2024 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2024

My car “told” me it needed service, which was odd, but the overall experience was great and Zach even checked back the next day to make sure everything was good. Love that they have snacks, too. It’s a More

by kimetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with, but he was great, polite and communicative.
May 12, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us. We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

May 10, 2024

I came in to get new tires, as an Advisor, Spencer was extremely helpful. Unfortunately, the tires didn't feel right and so I decided to take on the process of swapping them out (something I've never done More

by ge.jones19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Forsmo
May 12, 2024 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

May 09, 2024

Nice looking service center. Friendly staff. Shuttle service convenient. Car repairs done correctly. Answered my questions as thoroughly as possible. More

by ajackson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sberna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Schuett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

May 02, 2024

Dan was very nice to work with. My truck got done very fast. Thank you. More

by johnmorgan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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