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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.5
101 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 101 reviews

May 12, 2024

Everthing was ok. They have good service but unfortunately body shop and repair service doesn't work on Saturday More

by daniel.Togo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
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Helpful
May 11, 2024

Good and professional . The staff attended to me knew their job very well. I was happy to have them to handle my transaction at the dealership. More

by ioa217677
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemi and Iddri
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Helpful
May 09, 2024

The dealership is top notch in my book I I will be back again thanks More

by MarkdDuncan1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
May 11, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 06, 2024

Representative was very helpful and efficient. Kept me abreast of the progress made regarding my vehicle. Amidst the wait time, of which I completely understand. Overall all service was good. More

by hayefiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
May 08, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was good! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 04, 2024

They are nice I always go there when I need anything. Good job!!! And thanks More

by lily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
May 08, 2024 -

Toyota Certified at Capital Plaza responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 03, 2024

Toyota Certified is in a very convenient location. The whole staff is very kind and professional. Advisor Oscar did a great job helping me. More

by JSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 04, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 30, 2024

Oscar, who served me mastered his craft, very professional, and polite. However, my frustration was the high cost for the repairs and the extreme delay at the backend to resolve my vehicle issue. More

by wilbi75
Service Time
Recommend Dealer
Yes
Employees Worked With
Oscar V. Herrera
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Apr 30, 2024 -

wilbi75 responded

Yes

Apr 30, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 27, 2024

Alexis was very kind and helpful. He answered all of my questions and had great customer service More

by debb.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Apr 30, 2024 -

Toyota Certified at Capital Plaza responded

It's fantastic to hear that you had a great experience and that Alexis provided kind and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 26, 2024

Good job with time conscious. Kudos to those guys over there they are friendly a More

by omolabakeyusuf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Apr 28, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a friendly and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

The process to get my car was fast and im an efficient manner. I love the staff and managers. They have been so so helpful to close the deal. Great support !!! More

by PSY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidy, Rose Bayat
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Apr 27, 2024 -

Toyota Certified at Capital Plaza responded

Congratulations on your new vehicle! We're thrilled to have delivered a fast and efficient sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
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