Tom Wood Toyota - Service Center

Always helpful. We don’t feel like they try to sell you services that aren’t needed. We’ve been going here many years and have never had a bad experience! We don’t feel like they try to sell you services that aren’t needed. We’ve been going here many years and have never had a bad experience! More

It was a fine experience. Easy to get an appointment, changed the appointment with no problems when we lost a key fob and needed to replace it. Work was done in about 40 min Easy to get an appointment, changed the appointment with no problems when we lost a key fob and needed to replace it. Work was done in about 40 minutes. Nick was very pleasant. More

Great staff courteous always on top of the service. Always great work. They take great care of my Toyota 4 runner and have for years it’s a 2006 and they keep it running like brand new. I’ve been impre Always great work. They take great care of my Toyota 4 runner and have for years it’s a 2006 and they keep it running like brand new. I’ve been impressed with Tom Wood Toyota since I purchased my first automobile in 1989. Keep up the great work. Gods blessings on all the staff!! More

Barbara Zimny is awesome. I purchased a new 2022 Toyota Sienna Platinum at a different dealership (which was a big mistake!) but take it to Barbara for service because she is I purchased a new 2022 Toyota Sienna Platinum at a different dealership (which was a big mistake!) but take it to Barbara for service because she is far superior to the service department at the other dealership. I appreciate Barbara and highly recommend her to family and friends. More

I have worked with 3 different service advisors now, and am now convinced they are all good. Most recently it was Scott Goodson. They are good in every possible way. Honesty and integrity are hard to come am now convinced they are all good. Most recently it was Scott Goodson. They are good in every possible way. Honesty and integrity are hard to come by with dealer service departments nowadays. I have a direct comparison in this case with another large area dealership representing a domestic brand, and I will not return there. The other place had my vehicle for 2 weeks before even looking at it! Then when the did, they did minimal work and charged me a fortune. I did not feel like they cared about me or my vehicle. Tom Wood service however, I highly recommend. I’m not saying it’s cheap, but you at least know you’re in good hands. More

My repair experience with customer service rep Nick Coulbern was outstanding. After I winced at the proposed price of a new tire, he found me a less expensive one. He also told me I can order a new Pri Coulbern was outstanding. After I winced at the proposed price of a new tire, he found me a less expensive one. He also told me I can order a new Prius via the dealership. I was promptly greeted when I arrived and was treated politely. The work was finished before the promised time and under the initial cost estimate. The upstairs waiting area (with coffee service) was clean, spacious and comfortable. I couldn't have asked for more. More

I like it’s location and excellent service. The front desk is very polite and excellent waiting area The front desk is very polite and excellent waiting area More

Fast and easy. I like the email use for repair and consult and easy to make an appointment. I like the email use for repair and consult and easy to make an appointment. More

I love Tom Wood Toyota…everyone is nice and really try to accommodate. I’ll be back again. accommodate. I’ll be back again. More

Took 3 hours(even after setting up an appt! ) to get an oil change and tire rotation. ) to get an oil change and tire rotation. More