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Tom Naquin Chevrolet Cadillac Nissan
Elkhart, IN
55 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 55 reviews
March 15, 2024
Shows you everything on your vehicle and if you don't understand anything they are extremely helpful to go through it as many times until you are satisfied understand anything they are extremely helpful to go through it as many times until you are satisfied More
by desouzaguedesd
Employees Worked With
Greg Fink
Helpful January 30, 2024
Mike Karpenko is an excellent team member! He kept me informed from when the Suburban was ordered until delivery 10 months later. He kept me informed from when the Suburban was ordered until delivery 10 months later. More
by mtepe
Employees Worked With
Mike Karpenko, Greg Fink
April 02, 2023
Always professional and they wash my car outside without asking! Work is timely and always items are repaired well. No problems. Highly recommend! asking! Work is timely and always items are repaired well. No problems. Highly recommend! More
by Pfahlbeck
Employees Worked With
Matt and shenelle service sept
November 22, 2022
Sold me a bad car. I bought this car at the end of April and have had it in the shop more than I could drive it. I have called and called at first, they gave my $1000 b I bought this car at the end of April and have had it in the shop more than I could drive it. I have called and called at first, they gave my $1000 back but then the whole computer system and brake system went out on it. I have been told by many mechanics as well as another dealership there is no way that Tom Naquin's mechanics did not see these problems. This was the first time I was buying a car and I feel as though they took advantage of me. TERRIBLE, TERRIBLE people who are running this place. I was told by another dealership that I was lucky my car breaks did not go out on me when I bought the car. I will never buy a car from them again. More
by Toddk
Employees Worked With
Service Department, Greg Fink
November 17, 2022
Honestly, they don't have a rate low enough for me to be able to rate this place of business. I can say they lack many things, Here are a couple 1) Communication, 2) Integrity of their company. I would able to rate this place of business. I can say they lack many things, Here are a couple 1) Communication, 2) Integrity of their company. I would DEFINITELY not recommend this business location for your service needs they will do what they will without consulting you and making sure it's something you want to continue with or find somewhere else. NO you don't get that option they just do it. Not very good business like. All i can say is this is not the one find a different one. Rick you are the worst. Never again will come to this dealership for anything. i will never recommend it as well. i will steer them all clear of Tom Naquin Chevrolet Cadillac Nissan on 2500 West Lexington Elkhart, Indiana.. STAY CLEAR OF HERE!!!!! I GIVE THIS RATING A ZERO!! 000000 in order to submit i had to a rating of 1 star i give it no stars More
by valisaladerach0077
Employees Worked With
RICK IN SERVICE GETS NO STARS, Greg Fink
May 23, 2022
I am so happy that I got my new car from Tom Naquin. I definitely recommend getting your new car from there. They treat you like family and very honest with you about everything. They never pressured me I definitely recommend getting your new car from there. They treat you like family and very honest with you about everything. They never pressured me into anything. I love how they work as team to get me where I wanted to be with my payments but having every bell and whistle I could have on my car. I want to thank Jeff for helping me and being patient with me while I made the best decision about getting a new car for my family. I recommend anyone to go see Jeff at Tom Naquin to get a new car! He is very patient, listens to you about your wants in the car, your budget, and never pressures you. If you want a car salesmen that treats you like family and respects your decisions, definitely go see Jeff at Tom Naquin! More
by Cpeel724
Employees Worked With
Jeff
March 08, 2022
What a wonderful experience. The Service writer was friendly and complete with information. The recall work was done in a timely manner and best of all, the cleaned the exterio The Service writer was friendly and complete with information. The recall work was done in a timely manner and best of all, the cleaned the exterior and vacuumed the interior. I will recommend Tom Naquin to my friends. Ron Everingham, Goshen IN More
by rgegoshen
Employees Worked With
Mark Reda , Advisor
