Todd Nissan of Torrington

I wouldn’t recommend the service department. Dan told me that I needed two new oxygen sensors in my truck. I had them install new oxygen sensors. Paid about a grand .The oxygen sensors don’t work Dan told me that I needed two new oxygen sensors in my truck. I had them install new oxygen sensors. Paid about a grand .The oxygen sensors don’t work properly and I had an independent test done which shows the oxygen sensors aren’t functioning correctly. Dan refused to fix my trucks oxygen sensors. I have asked Dan to speak to the manager Patrick Bayless multiple times no returned phone calls. My experience with the dealership service department is they give the run around and I feel Dan was dishonest with me on multiple occasions. I have been dealing with this since February of this year 2023. No progress has been made. No supervisor ever called me back. Very unprofessional service department in my opinion. I’m looking into filing a complaint with the DMV. “After giving this review about 15 mins I was called by the service manager Quinn. He spoke to me in a very unprofessional manner in my opinion. My car was taken to the Mitsubishi Dealer Ship which I have paperwork from to prove it. In addition it was taken to Fire Stone and I have paperwork from to prove it. So the reply was inaccurate.” I no longer want any contact with County Line because of the way I was spoken to and I will be submitting a complaint to the DMV. I’m very disappointed with the service from them. More

Great service as always, personnel are easy to work with and Joe in service is very helpful. and Joe in service is very helpful. More

Never returned my call regarding car. Went in for testbdrive expressed interest and no one followed back up with me. Went in for testbdrive expressed interest and no one followed back up with me. More

Great staff, and great service dept. Joe was great in helping with any issues when servicing my car. Joe was great in helping with any issues when servicing my car. More

Always great people here in service and sales. Looking forward to have them keep our Nissan Rouge in great running order. Looking forward to have them keep our Nissan Rouge in great running order. More

Joe in service was great, I will continue to return for all my recommend services to this location in the future. all my recommend services to this location in the future. More

Could not have asked for a better servicing experience. Joe in service really listened to my concerns before our trip and correct the issues. Joe in service really listened to my concerns before our trip and correct the issues. More