Titus-Will Chevrolet - Tacoma

Robert was awesome. He listened to me about how much I was wanting to pay and met my request He listened to me about how much I was wanting to pay and met my request More

My salesman Mike Cain went above and beyond to get me into my new Silverado. The finance team had a job to do and got it done. There was no BS no wasted time and they made it a pleasure to land my truck. into my new Silverado. The finance team had a job to do and got it done. There was no BS no wasted time and they made it a pleasure to land my truck. Thanks Mike More

I have to say that Michelle in finance is the reason for my high review. Even it wasn't her responsibility to rectify a misunderstanding, she went over and above to turn my experience into a good one. Wou my high review. Even it wasn't her responsibility to rectify a misunderstanding, she went over and above to turn my experience into a good one. Would definitely work with them again! More

Landon the finance manager never paid me for the car we sold to the dealership. Never returned my calls and when we did talk to him he was unprofessional and rude and told us to stop calling when they owe sold to the dealership. Never returned my calls and when we did talk to him he was unprofessional and rude and told us to stop calling when they owe us 6k. Never do business here again! More

My soon-to-be ex-husband took a Camry leased under both of our names; without my knowledge or my consent to this dealership, they traded the Camry for him into a corvette. They have the car now for over a of our names; without my knowledge or my consent to this dealership, they traded the Camry for him into a corvette. They have the car now for over a week, do not pay off the car or do not return it to me so I can return the car to Toyota, and worse, they already listed the car for sale on their website. I called, emailed, tried everything to make them pay the car to Toyota or return the car to Toyota or me, and they refuse. The only thing they want is my ID and my signature. That is the most dishonest business I have ever heard of. More

Terrible.. Service Paid for car on Tuesday and it's still not ready for pickup on the following Monday. Salesman won't call back. We are disgusted! Paid for car on Tuesday and it's still not ready for pickup on the following Monday. Salesman won't call back. We are disgusted! More

Very unpleasant and bad experience we went over to purchase 2016 Chevy Equinox and we told them we were already approved by our bank and they accepted and we went home with the car whic we went over to purchase 2016 Chevy Equinox and we told them we were already approved by our bank and they accepted and we went home with the car which was on a Saturday, only for my wife to get a call from a different sale man Mike and he lied to my wife that he called me and that i said i was open to a different lender which wasn't truly, they went ahead to approve us with a different lender without our knowledge. they went ahead to make lots of inquiry on our credit and that have negatively affected our credit. We return back the car to them and they tried to trick us into signing a new document with their lender but my wife look into the document and say their lender and not ours. Please no one should do business with this dealership because they are bunch of thieves and a very dubious. More

Parts Dept Olympia Very Pour attitude Had them look up Brake pad parts for my 211 CTSV . Subject on phone very short and had a more than some what pour attitude . wanting over 250.00 do Had them look up Brake pad parts for my 211 CTSV . Subject on phone very short and had a more than some what pour attitude . wanting over 250.00 dollars for each brake pad . We call Summit speed . and got top of the line Hawk brake pads for 65.00 for each pad 260.00 total no shipping charge and they will have the parts at my front door in 48 hours . and the deal wonders why there car racks are empty More

Great Service I just purchased a 2019 Traverse and am so happy that I chose Titus-Will Chevrolet. As a business owner I know how important employees are in their p I just purchased a 2019 Traverse and am so happy that I chose Titus-Will Chevrolet. As a business owner I know how important employees are in their performance, their loyalty and their commitment to their job and how these things reflect on the business. Mark Baughman, our sales person, went above and beyond in each of these categories with working with me. He worked hard to find exactly what I wanted and made sure the purchasing process went smoothly. For the sales office, service department, reception area and service technicians I give them all high ratings for their excellent service and customer care. More

$2500 in deferred maintenance Bought a used BMW X1 and discovered $2500 in uncompleted maintenance after the sale. I expected more from a "family dealership." I was offered a fre Bought a used BMW X1 and discovered $2500 in uncompleted maintenance after the sale. I expected more from a "family dealership." I was offered a free battery and repairs at their cost -- funny how their cost is $150 more than retail at my import mechanic. More