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Taylor's Auto Max - Service Center

Great Falls, MT

3.9
22 Reviews

22 Reviews of Taylor's Auto Max - Service Center

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March 20, 2024

Bought a vehicle from Taylors Auto Max, and have had it less than six months, have put less than 9000 miles on it, and now I need $6000 worth of repairs to my transmission. Brought this to their attention, More

by MelindaGagnon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Taylor's Auto Max responded

We apologize for the circumstances regarding the 2016 Tahoe with 137,000 miles that you purchased of August of 2023. Unexpected vehicle repairs can be costly which is why we always offer vehicle service contracts to our customers, especially on older high mile used vehicles.

Mar 20, 2024 -

MelindaGagnon responded

With having the vehicle less than 6 months and putting less than 9000 miles on the vehicle, had this dealership done their due diligence, and been a business that community members could rely on, I wouldn’t have a failing transmission so soon. Especially after your very own service technician said the transmission fluid was old, discolored and had a strong odor. Implying that your business is in fact not reliable, did not conduct an accurate inspection. Nor did you properly service the transmission prior to the vehicle leaving the car lot.

February 25, 2024

I have bought four vehicles from this dealership. The people are why I come back. More

by j_bates20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Willson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

We’ve bought 3 cars from Taylor’s over the past 11 years from Jay, Cole, and David and have been happy with each purchase. And Cole helped us by talking to the warranty company to ensure they covered the More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Root
Dec 13, 2023 -

Taylor's Auto Max responded

Leo, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2023

Prompt, friendly service. I would highly recommend them to others, looking for a vehicle, or look into service their vehicle.. More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Taylor's Auto Max responded

Roxanne, we appreciate you taking the time to leave us this feedback! Your recommendation means so much to us and we're so happy to have earned it:) We appreciate the opportunity to help you with your vehicle needs

November 30, 2022

Sean did us a total solid after my boyfriend suffered a stroke and couldn’t drive. Gave him a great buyback price and we’ll definitely purchase from here again More

by Ruffgirl66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Ron was cool. ...they gave a way under priced trade value on my vehicle, they didn't finish everything in a timely manner, and I would never buy a car from them eve More

by K.A.D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The detailer.
April 26, 2022

The service was great I was in and out with no hassle! They guys at Taylor’s AutoMax are awesome. More

by slagheadz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Smith
December 10, 2021

Taylor’s AutoMax has great employees that work with you and help anyway they can to get you into the vehicle you want. I have nothing negative to say. Daniel Szabo is the go to guy at Taylor’s ACR in my op More

by taft.derek0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szabo
November 30, 2021

My wife and I have been customers of Taylor's Automax for years. We are always treated right! More

by timberlandtaxidermy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly in the service department is also great to deal with!, Dave Inman
November 03, 2021

Came in for an inquiry on some parts and the staff was very helpful getting me to where I needed. Great customer service. More

by johnd1976xx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Szabo
1