Superior Dodge Chrysler Jeep of Conway

My recent interaction with Superior left me deeply disappointed and frustrated, marking it as one of the most disheartening experiences I've encountered while shopping for a vehicle. The sales team disappointed and frustrated, marking it as one of the most disheartening experiences I've encountered while shopping for a vehicle. The sales team at Superior was overly aggressive, showing more interest in securing a quick sale than in genuinely assisting me. I found myself passed from one salesperson to another, each one promising a better deal than the last, yet none could provide clear answers about pricing or the true condition of the vehicles. After finally settling on a car that seemed promising, I insisted on a pre-purchase inspection before committing. To my dismay, the inspection uncovered several significant repairs that Superior had conveniently omitted to disclose. When I attempted to discuss these findings with my salesperson, I was met with silence. Despite my repeated attempts to reach out, I was eventually informed that they were suddenly "ill" and unable to assist me any further. Adding insult to injury, the report I received from Superior detailing the supposed "$2500 worth of repairs" performed on the vehicle before it was traded in left me incredulous. Upon closer examination, it became apparent that not only was the dollar amount inflated, but the nature of the repairs seemed questionable at best. For instance, a routine 2-hour repair was inexplicably recorded as a 13-hour job, clearly distorting the facts. It's abundantly clear to me that Superior engages in deceptive sales practices, showing complete disregard for honesty regarding pricing and the true condition of their vehicles. They embody everything wrong with the used car industry, perpetuating the stereotype of untrustworthy used car salesmen. Fortunately, I chose to take my business elsewhere and had the vehicle inspected by Meineke. Their meticulous and transparent inspection spared me from making a costly mistake and reaffirmed my trust in their services. I strongly urge anyone considering purchasing a vehicle from Superior to exercise caution and opt for a reputable inspection service like Meineke before finalizing any purchase. More

I just want to say how much I appreciate the service team here. They all ways tell it like it is and are honest. If I need that filter and they tell me, you best believe I’ll be getting that filter! There’s here. They all ways tell it like it is and are honest. If I need that filter and they tell me, you best believe I’ll be getting that filter! There’s a reason I take my vehicles to a DEALERSHIP. You get dealership quality and service. Thank you for keeping it honest and transparent, Superior! Y’all rock. More

2022 Ram Limited. Very Disappointed. $72k Truck. Seems to be no pride in the techs. 2 Hours for an oil change and Rotate with balance, *WITH* an appointment. My truck Very Disappointed. $72k Truck. Seems to be no pride in the techs. 2 Hours for an oil change and Rotate with balance, *WITH* an appointment. My truck is extremely clean and the Tech left oil smudges on Exterior driver door, and smudge on Interior driver door panel. Tech didn't fill up washer fluid, with low washer fluid light was present. Was told their washer fluid wouldn't mix with the washer fluid that's in the vehicle. *All washer fluids are made up of water, soap, and alcohol.* I think they forgot and tech didn't want to come outside to do it. This dealer isn't the closest, and I decided to drive farther away thinking they were going to provide great service. I was wrong. $180 service on a $72k vehicle, you would think you would get better service. Bay the service writer was awesome! She was very kind and courteous. More

This is my favorite dealership in Arkansas. I have been to several others in the area but this is the one I will always come back to. Thank you Superior Dodge in Conway for fast and reliable se I have been to several others in the area but this is the one I will always come back to. Thank you Superior Dodge in Conway for fast and reliable service each and every time More

Started good, had everything I wanted but that is where the good ended. Salesman Pablo refused to follow through on anything asked of him and continued till I was forced to refuse the sale. Internet sales, the good ended. Salesman Pablo refused to follow through on anything asked of him and continued till I was forced to refuse the sale. Internet sales, Kim Sims was more of the same and worse. Blatant lie that the vehicle was shipped and was not. Should have done more research on this dealership. The bad reviews are there. Very bad experience. Ryan More