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Suburban Chrysler Dodge Jeep Ram Of Garden City

Garden City, MI

4.5
646 Reviews

32850 Ford Rd

Garden City, MI

48135

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Showing 646 reviews

March 26, 2024

Geneva Taylor is top notch in all areas! From the moment we sat together to order my Jeep, through the very long wait process, to delivery, she was proactive and amazing! I couldn’t have got More

by Carlajanisse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geneva Taylor
May 01, 2024 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

It's wonderful to hear that Geneva was so helpful and accommodating during your time at Suburban CDJR of Garden City! Please reach out if there's anything we can do for you in the future. Safe travels!

August 29, 2023

Easy to work with and friendly. I would recommend this dealership.Bred and Steve were helpful with all my concerns in the purchase of a used vehicle. More

by Masonwilliam656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bred Querry, Rich Putty
Sep 04, 2023 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

Service = SUCKS! Twice now I TRUSTED them with my personal property Challenger. They will only see my vehicle, as I pass by. 🤦🏼‍♂️ After the fact, they attempted to More

by Disgruntle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blank
Aug 07, 2023 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (734) 421-5700 to speak to our manager directly.

Aug 12, 2023 -

Disgruntle responded

I did speak to the manager directly at the timeS of service! It's been the same both times, I have had service performed. Y'all don't care for the personal property of the owners of the vehicles! We spend TENS of THOUSANDS of hard earned money for these vehicles, and you don't care for them, 'like I would expect you to do as YOUR OWN! Step up the finer points of your responsibility for your customers property!

February 09, 2023

If I could give this dealer's service department a zero I would I was ripped off there 3 times till I learned my lesson also at least 5 people I know have ripped off by this service department DO NOT TAKE YO More

by Do not use this dealers service dept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I will not list names
Feb 12, 2023 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (734) 421-5700 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 22, 2022

Great dealership! ! Very knowledgeable car salesman. Responded to my email within 10 minutes. Got me in and out within 30 minutes. More

by Lisagreathead2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Putty
Oct 28, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2022

I had the best experience buying a vehicle from this dealership. Thank you Dan Macdonald!! More

by Steven k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
Oct 12, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Steven K, thank you for your kind words and this wonderful review!

August 29, 2022

What a great experience! I had purchased another truck from another dealer in Toledo, the week prior, and that was a total mess and I had to have my $$ returned (find my revi More

by Dan.archer68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
Sep 04, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

After looking online for several weeks, I finally found a truck that was priced within my range and was ready to make a move on. I sent out a text to suburban Chrysler dodge in garden city Michigan and was More

by Casej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
Aug 26, 2022 -

Casej responded

After looking online for several weeks, I finally found a truck that was priced within my range and was ready to make a move on. I sent out a text to suburban Chrysler dodge in garden city Michigan and was swifty responded back to by a dealer named Dan Macdonald. Being that I lived an hour and a half away I had some questions about the condition of the vehicles body which I couldn't tell if they were major dents or just from the reflection of the sun. Dan went out and further inspected the truck and and got back to me quickly that it was just the reflection and told me it was in pristine condition. My wife and I decided to make the drive up and Dan told us it would be sitting out ready for our inspection and test drive. We pulled in the lot and parked right next to it. Got out and did a little walk around.. we walked towards the building and Dan came out and we had our introductions afterwards my wife and I used the restroom (long car ride up there,) after the bathroom break which he also offered us coffee and bottled water, we went out to the truck and he answered any questions we had and gave us the keys for the test drive. I kinda already knew I wanted the truck before we got there and the test drive confirmed it. It was everything the Dan had told me it would be through our text messages. We went in and decided to make the deal in which Dan went and gave out different price comparisons per different term loans and we decided on one that fit our monthly budget and now I am the owner of a pretty kick xxx truck. In closing I would just like to say that I hate buying a new vehicle. I hate pulling onto a lot and before I even get out of the car a salesman is already at your door waiting to slam you with a bunch of questions. Dan never made me feel this way. I was very comfortable with him and he let us control the pace throughout the whole sale. If a different vehicle is needed in the future I would definitely make the hour and a half drive back there to do business with him again and will definitely be referring him to any of my friends looking for a vehicle. Thank you again Dan for our pleasant experience and purchase of our new truck.

August 23, 2022

Jason Little talked down to me as if I knew nothing. I drove 4 hours to purchase a brand new vehicle, and the rest of the staff was very helpful. Jason got caught lying to my face about pricing that w More

by EricLappan
Recommend Dealer
Yes
Employees Worked With
Jason Little
Sep 01, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2022

Jason Shook was an absolute pleasure to deal with. Professional, poised, friendly, and knowledgeable. Keep up the good work! More

by EricLappan
Recommend Dealer
Yes
Employees Worked With
Jason Little, Geneva Taylor, Jason Shook
Sep 01, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Ericlappan, we are so happy to read such a great review about Suburban Chrysler Dodge Jeep Ram of Garden City!

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