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20 Reviews of Suburban Buick GMC of Troy - Service Center
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April 25, 2023
What happened to this dealership’s service? The worst experience in the twenty years I’ve been a customer. The service tech - unfriendly and short. A simple battery post cleaning is an extra The worst experience in the twenty years I’ve been a customer. The service tech - unfriendly and short. A simple battery post cleaning is an extra $65? No car wash even though it’s part of Suburban Care. And, no one around to bring this oversight to their attention. Sad, this dealership used to be one of the best 🥲 More
by Joe G
Employees Worked With
Do know any names - not one introduced themselves
Helpful March 19, 2023
Almost 40 years as a customer due to the dealership's overall professionalism and the fine service of the service department and Roger Teasdale overall professionalism and the fine service of the service department and Roger Teasdale More
by rpkmarketing
Employees Worked With
Roger Teasdale
March 15, 2023
Recalls and major internal engine damage (bent push rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. More
by michael4565
September 11, 2022
They did a great job fixing my flat tire. I was very impressed with the service they provided my car . I was very impressed with the service they provided my car . More
by cpgrillo1
Employees Worked With
August 02, 2021
Great dealership. Domenic is sales has been great to me. Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy More
by michaeljrowley
Employees Worked With
Domenic Torres
July 08, 2021
Very helpful and very upfront with costs of repair. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. More
by sert.responder26
Employees Worked With
Tim - Service Dept
January 17, 2021
Roger always has been great in the service of our cars. Gets the work done in a timely manner. Issues are completed right without returning for a redo. Gets the work done in a timely manner. Issues are completed right without returning for a redo. More
by Trepanierk
