Stott's Ford Inc

Everything was fine with my new 2023 F-350 purchase to start with. They promised to install mats and they would order them. After about 3 weeks I called and my salesman wasn’t in. The parts people said th start with. They promised to install mats and they would order them. After about 3 weeks I called and my salesman wasn’t in. The parts people said they did have a set of mats, but nobody knew who they were for. They called me back a few hours later and said they had “figured out” that they were mine. At the time of purchase my salesman said he would get me paperwork to get tag. So today is 3 days before my paper tag runs out and no information. I called the dealership and the lady who was supposed to get it to me didn’t know anything about it. I asked her why she wouldn’t know, but she never gave me an answer. The salesman says it was his fault, but the mats weren’t. One other thing. He says my truck doesn’t come with an owners manual. If that’s the case, somebody should walk you through all the features. My salesman acted like I was bothering him. His exact words, “Yeah I can give you a couple of minutes.” He did give me 2 minutes. I’m learning on my own. Still don’t understand some stuff. I see there are a lot of 5 star ratings here. I was riding by and saw a truck. I knew nothing about this dealership. Seems like a friendly place, but my experience has been poor. More

Great customer service, I try to buy local whenever I can. I’ve been purchasing vehicles form Stott’s since I moved to the area 15 years. Just received delivery on a new F150 and am very satisfied. Thank can. I’ve been purchasing vehicles form Stott’s since I moved to the area 15 years. Just received delivery on a new F150 and am very satisfied. Thank you Robby More

Great dealership. Enjoyed working with the Stott's team. Very friendly & professional. Felt like we got a great car at a great price. Very friendly & professional. Felt like we got a great car at a great price. More

First time dealing with Stott's! Purchased new Truck. Very satisfied with the professional service I was given. Will recommend this dealership. Thanks Bruce ! William Cook Very satisfied with the professional service I was given. Will recommend this dealership. Thanks Bruce ! William Cook More

Bought a car from Bruce. Great price, clean, low miles. Bought a car from Bruce. Great price, clean, low miles. Best experience ever! Accommodating, no pressure, quick and painless! Highly satisfied and g Bought a car from Bruce. Great price, clean, low miles. Best experience ever! Accommodating, no pressure, quick and painless! Highly satisfied and gave me a good deal, paperwork fast and got tag in two days . Car was cleaned up And ready to go 😊 More

Outstanding dealership... from the owner to the service bay. I ordered a F-250 and received updates to delivery. Professional team, you won't be disappointed. bay. I ordered a F-250 and received updates to delivery. Professional team, you won't be disappointed. More

Recently bought a 2018 Ford Edge. They were helpful finding us the vehicle we needed. They also worked with us on the price. Would recommend them to others. finding us the vehicle we needed. They also worked with us on the price. Would recommend them to others. More

I recently bought a used SUV and unfortunately had transmission issues the same day. However, they not only replaced the transmission but gave me a nice loaner vehicle to drive at no charge. This kind transmission issues the same day. However, they not only replaced the transmission but gave me a nice loaner vehicle to drive at no charge. This kind of top notch customer service is hard to find these days! I highly recommend Stott's Ford from their new vehicles to their excellent repair/service team. More

F150 loaded Best dealership I have ever dealt with. Friendly responsive to all request. Not one complaint or suggestion for improvement . Bruce Yeager was my sal Best dealership I have ever dealt with. Friendly responsive to all request. Not one complaint or suggestion for improvement . Bruce Yeager was my salesman. Excellent. Friendly and helpful More

I couldn't be happier with the work i received at Stott's. We are rv'ing around the states and needed work done on the van. I was reluctant to go to a dealership but boy was i wrong! Their service wa Stott's. We are rv'ing around the states and needed work done on the van. I was reluctant to go to a dealership but boy was i wrong! Their service was kind, professional and they went above and beyond to fix a fairly mysterious problem. I cannot recommend them enough! It is not often a mechanics garage can be so reassuring and helpful. They genuinely care. Got vehicle trouble, don't think twice and take your vehicle here. Hardworking and honest and more than reasonable. If we are ever in the Carolina's again we wouldn't hesitate travelling 500+ miles to use them again! Everyone we dealt with was fantastic! More