Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Stevens Creek BMW

Santa Clara, CA

Overview
Reviews
Vehicles
4.5
615 Reviews
Contact Dealership

4343 Stevens Creek Blvd

Santa Clara, CA

95051

Directions

By Type

Showing 615 reviews

May 22, 2024

This was a terrible experience. The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually t More

by NSHosking619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TJ Singh
Report | Print
Helpful
May 20, 2024

Thank you very much for making the purchase of my 2021 X5 xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in pe More

by christopherngo97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac Kafle
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Hi Christopher, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
May 20, 2024

They give me my first car for nice price, and i satisfied about all the things. More

by Vicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Vicky, we are so pleased you enjoyed your visit to Stevens Creek BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 20, 2024

I had to call 3x to inquire about a vehicle I saw online. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. More

by Zeusy
Recommend Dealer
No
Employees Worked With
Alec
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Hello, Thank you for bringing this to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

Helpful
May 19, 2024

Great dealer. Great service. Would highly recommend. Alec was great and very helpful in helping me buy a car More

by Jakesherm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Jake, we are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
May 18, 2024

People in this dealershop are very kind and gentle. They are trying to help you in every way they can. More

by Sarang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Helpful
May 16, 2024

Best Service and experience in the area for purchasing a new car. Thank you Uno! More

by Shannan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uno Unenburen
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Shannan, we are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
May 14, 2024

Great service great customer service great prices will go back again thanks for being a BMW team More

by ceciliacanales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Very professional and great customer service
Report | Print
May 16, 2024 -

Stevens Creek BMW responded

Hi Cecilia, thank you so much for your positive comments about Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
May 13, 2024

Excelent customer service. Prompt and concise answers to my request and good handover among the different teams More

by jperalta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Pimentel
Report | Print
May 14, 2024 -

Stevens Creek BMW responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 04, 2024

Very satisfied with Johnny ngo, got my x7 lease deal smoothly, this is my second time going back. Highly recommend More

by nicholasxdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny ngo
Report | Print
May 04, 2024 -

nicholasxdo responded

Very good service, would recommend this to families

Helpful
1
2
...
62