Steve Rayman Chevrolet

The time it took for someone to check me in and check me out was way too long. I waited at least 15 minutes before anyone even acknowledged me there. She then told me an oil change was 84 dollars but ended out was way too long. I waited at least 15 minutes before anyone even acknowledged me there. She then told me an oil change was 84 dollars but ended up being 102. Wanted to charge me 70+ dollars for an in cabin air filter that you can purchase for $13.00 at any auto store. I will definitely stay away from this dealership. More

Very unprofessional here. I brought my car to them in December of 2023, Ive had to call several times to check on the status of my car. If i did not keep calling, they would h I brought my car to them in December of 2023, Ive had to call several times to check on the status of my car. If i did not keep calling, they would have never updated me on what was going on with my car. They continued to give me the run around for months. I did not receive my car until April 22nd. I didnt understand why you wouldn’t call your customers in regards to you having their property. Not to mention, when I did call, no one could give me answers and NO ONE WAS WORKING ON MY CAR THE WHOLE TIME. Lastly, after receiving my car, my engine light is still on. Waste of 4 months and I would personally never go back here. More

MY EXPERIENCE WAS REALLY BAD……………………. The attention from the man who attended to me was super unpleasant. The attention from the man who attended to me was super unpleasant. More

Steve Rayman was able to quickly but together a very favorable deal. We got it closed in less than 2 hours. Highly recommend Steve Rayman for your Chevy needs. favorable deal. We got it closed in less than 2 hours. Highly recommend Steve Rayman for your Chevy needs. More

Very welcoming upon arrival. Chantz was a pleasure to work with. I love my new car and am getting many compliments. Chantz was a pleasure to work with. I love my new car and am getting many compliments. More

My chevy malibu had an side mirror repair that needed to be scheduled I was given the run around for about two weeks (2024/04/15) on how this part supposed to be ordered (this is after talking to two differ be scheduled I was given the run around for about two weeks (2024/04/15) on how this part supposed to be ordered (this is after talking to two different advisors and the head of parts department.) I was informed after calling back (2024/04/22) that I need to pay for the part for it to be ordered(I was not previously told this by the above mentioned individuals.) The part came in (2024/04/25) and my car was repaired (2024/04/26) after the repair my passenger door (the door with the mirror repair) does not open or close from the inside or outside, This car has 17k miles and did not previously have this new problem till after the repair. More

Accommodating, accessible, willing to meet my needs, easy to work with…I am a 4th time return customer in only 2 years and 3 months. Mr. Randall is the epitome of professionalism…understanding…courteousness… to work with…I am a 4th time return customer in only 2 years and 3 months. Mr. Randall is the epitome of professionalism…understanding…courteousness… thoroughness…seeks to please the customer…and honesty coupled with fairness. He is DEFINITELY a pleasure to work with! More

Very alarming experience from the beginning disorganized and unprofessional. I arrived 4/1/24 just to be told I didn’t have an appointment shortly after my husband received a call that it was a miscommunica and unprofessional. I arrived 4/1/24 just to be told I didn’t have an appointment shortly after my husband received a call that it was a miscommunication it was accidentally scheduled for the next day I was still taken but while waiting to speak with service advisor staff was speaking about reprimanding another staff member for a error while taking customers on a busy day as if thats not alarming to hear as a new customer. Over a week later while my vehicle was being looked at the senior mechanic quit due to treatment in work place. I never felt professionally advised on what steps to take or that the vehicle was serviced or repaired adequately. After A gruesome several weeks, my car was finally returned, but not in the same condition as it was bought in due to me having an electrical issue repaired somehow my display screen was no longer working ! After dealing with these stressful several weeks ,we honestly just felt as if we just wanted our car returned and to never ever come back to this dealership again or recommend any family friends or colleagues to ever use this dealership either . I still haven’t driven my car due to me being with child and I am honestly scared to operate the vehicle so my husband has been using the vehicle in the meantime . I hope this is taking into consideration and adjusted moving forward but I will never return to any Steve Rayman dealership . More

Poor communication- had to go to dealership twice in person to get update on vehicle person to get update on vehicle More