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Sterling McCall Chevrolet

Houston, TX

4.1
597 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 597 reviews

May 24, 2024

The service tech had somewhat of an attitude. If my car was not serviced I was going to go somewhere else More

by Tsmith1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nina
May 23, 2024

Valerie Lex was awesome. I will highly recommend her and ask for her assistance again More

by barbrasmithhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
May 23, 2024 -

Sterling McCall Chevrolet responded

We're delighted to learn about your positive experience and the awesome assistance provided by Valerie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

My experience while dealing with Sterling McCall was nothing less than “Exceptional”. Will Kirchner from the service department went above and beyond the level of service I expected. From beginning More

by rlcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
May 23, 2024

Great service in excellent time. Friendly staff. Easy setting the appointment for my oil change. More

by H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Meyers, Ed Hixon
May 22, 2024

Service rep greeted me promptly, waiting area was clean and comfortable, service was done in a timely manner. Very pleasant experience. More

by sswright4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
May 23, 2024 -

Sterling McCall Chevrolet responded

We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 20, 2024

Maddison was amazing! Very helpful and personable! Made the experience worth the drive. I will definitely be returning! More

by wvlawiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison
May 22, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

May 17, 2024

Marjorie was a real pleasure to work with and will call on her in the future for any auto needs More

by pasbury66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz
May 22, 2024 -

Sterling McCall Chevrolet responded

We're delighted to learn about your positive experience and the pleasant assistance provided by Marjorie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

We bought a Cadillac Escalade from Sterling McCall. The air conditioner did not work and the back tire had no tread on the inner 1/4 despite representations that the tires and car were in good conditio More

by jenniferjennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple
May 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 16, 2024

Lost the keys to the car and tried to get me to sign paperwork for it anyway. They finally got the car re-keyed after I walked out. Came back to buy car. Listed car as certified but provided no document More

by cja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
May 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 16, 2024

I bought my truck here, always have high quality service, staff and reasonable prices and a clean facility More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William , Digital AirStrike
May 20, 2024 -

Sterling McCall Chevrolet responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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