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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,792 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,792 reviews
April 28, 2024
Excellent service to rectify the problem Brandon Diaz was the service advisor who had been following up and gave me an update of the issue was the service advisor who had been following up and gave me an update of the issue More
by CHARMAIN0327
Verified CustomerEmployees Worked With
Brandon Diaz
Helpful April 27, 2024
I went for a oil change and they found that I needed my filter change which was a nice thing so far I like taking my car there everyone is pleasant filter change which was a nice thing so far I like taking my car there everyone is pleasant More
by Stormy62
Employees Worked With
Didn't come in contact with the above
April 26, 2024
Dealership is trying to steal money! My client agreed to order a car from dealer’s consignment a year ago. Client paid the deposit. Upon research the car was over sticker price, this My client agreed to order a car from dealer’s consignment a year ago. Client paid the deposit. Upon research the car was over sticker price, this is price gouging. Client also never agreed or signed financing terms, which makes this deposit fully refundable. Client spoke to the general manager Zachary Lintz and he was rude, belligerent and lacks basic customer service etiquette. Client spoke to him about getting deposit back and he would not help. Client was also left with the distinct impression of racial bias, you know the kind you can’t put a label on but you feel it. This is a terrible dealership to do business with. We will be contacting the attorney general and pursuing this matter in court. I wouldn’t recommend doing business with this company. Or any of their delearships. More
by MEsq
Employees Worked With
April 19, 2024
My car was in the service dept 2 days. No one checked it. The third day I came and pick up my car. I have been coming to this service dept for about 12 years. As a long time customer, I No one checked it. The third day I came and pick up my car. I have been coming to this service dept for about 12 years. As a long time customer, I should of had star service. More
by EENP718
April 19, 2024
No consideration all they had to do is call me back. Didn’t return my call twice gave them time to call me. I had to drive in from my home in maspeth in a Ubber. (My case manger Brandon). He said part Didn’t return my call twice gave them time to call me. I had to drive in from my home in maspeth in a Ubber. (My case manger Brandon). He said parts were in. And car would be ready by a certain day. It wasn’t only person thr that was descent is Terry. Also screws were left in my driver seat. I wouldn’t recommend this service department not even for an old used car. More
by HenrySantos
Employees Worked With
Brandon Díaz
April 13, 2024
This is the best dealership - have been going there for over 15 years. Zack is the best! over 15 years. Zack is the best! More
by MARCAGERBER
Employees Worked With
