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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,806 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,806 reviews

April 25, 2024

My sales person, Jenna Baker, made all the difference. She was very good at her job and made me feel like family and very comfortable. She helped me in the selection process according to my finances. More

by Louise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Baker, Jeremy Zabell
Apr 25, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving this positive review, Louise! Providing top-notch service is so important to us, and glad that Jenna's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible.

April 23, 2024

This dealership has a great and friendly atmosphere that makes buying a car easy. George made buying my first car a hassle free experience and was helpful through the entire process. More

by amarks
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Apr 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you again, and thrilled that George provided you with top-notch service. Wishing you the warmest congratulations on your new vehicle!

April 22, 2024

On 4/20/24 I had a noon appt to look into getting a new lease for my mom. I met w/ Cristian Negron and had a great experience with that young man. Good Guy!! An asset to the Spitzer team for certain! Tha More

by struxal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron
Apr 22, 2024 -

Spitzer Kia Cleveland responded

We greatly appreciate your positive review! Providing top-notch service is so important to us, and we are glad that Christian's efforts could meet your satisfaction. We hope for an opportunity to work with you again!

April 22, 2024

Regarding KIA Spitzer on Brookpark Rd: On Saturday 4-20-24 I had a noon appt w/ Cristian Negron to look into another lease. Had a great experience with that young man and I'd recommend him & Spitzer t More

by struxal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron
Apr 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for leaving Christian this positive review and recommendation! We are thrilled that he could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. Take care!

April 20, 2024

George the salesman was really great and very knowledgeable. Great personality!!!! I would definitely recommend him!!!!! More

by Bryan9880
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Freddy Mansour, George R. Woods, Tom Wolfe
Apr 22, 2024 -

Spitzer Kia Cleveland responded

Bryan, Thank you for leaving George this positive review! We are happy to hear that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service.

April 19, 2024

I felt that the staff were helpful and sensitive to my issues .I also felt that the service staff James Martin was trying to facilitate my visit as quickly as . possible. I feel at this time that the mana More

by tedchaplik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Curran
Apr 19, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that James could provide you with the quality care that you so much deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

April 18, 2024

James Martin was professional and a pleasure to work with. I enjoy coming to this Kia dealership! More

by angelalozada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Apr 18, 2024 -

Spitzer Kia Cleveland responded

Thank you for the positive review, Angela! Providing top-notch service is so important to us, and we are glad that James' efforts could meet your satisfaction. Please contact us if anything!

April 16, 2024

Belinda Frost took great care to listen to my questions and sit in the car and explain a couple things to me. The dealership is clean and effective . I would recommend it More

by Audie 1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost, Zade Assad
Apr 16, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and proud to know Belinda provided you with a 5-star experience! Safe travels until we meet again.

April 12, 2024

George helped me get into a new car in the fastest, most stress-free way possible! I went in to the dealership with absolutely no idea of what I wanted, or what I could qualify for, and the entire team took More

by natetieman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Apr 15, 2024 -

Spitzer Kia Cleveland responded

We are honored to have been of assistance to you with your special purchase, and delighted that George could provide you with a smooth and efficient experience. He will be delighted to have earned your kind recommendation. Thank you for your positive review, and we warmly congratulate you on your new vehicle- on behalf of the entire team!

April 11, 2024

My husband and I had purchased 2 cars before at Spitzer Kia Cleveland and I recommend this dealership to my niece. Our experience with Mr. Tamás was excellent and 2 weeks after we lease a new Kia sorento 2 More

by Miraida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Apr 12, 2024 -

Spitzer Kia Cleveland responded

HI Miraida, We are grateful for you leaving Mate this exceptional review and recommendation! We are honored to have had the opportunity to work with you. We are pleased to know that they offered the pros and cons of trim levels on your new vehicle. Congratulations to you on your new purchases!

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