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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
561 Reviews
Call Service Center (972) 283-9797

561 Reviews of Southwest Kia: Dallas - Service Center

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May 17, 2024

Always a pleasure to work with these amazing people great attitude and smiling faces Ausr. Was great and I’m love with that smile of Michelle. More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sure , Michelle, and Larry Johnson……Great Staff
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May 17, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you had a pleasant experience with Ausr and Michelle at Southwest Kia. Thank you for the positive feedback!

Helpful
May 17, 2024

The consultant was great! She was very knowledgeable, professional, nice. She definitely needs to be recognized. More

by lawanaedens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
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May 17, 2024 -

Southwest Kia - Dallas responded

Lawana, we're delighted to know you had a great experience with our consultant at Southwest Kia. We'll make sure her hard work doesn't go unnoticed! Thank you for your review.

Helpful
May 16, 2024

Thorough, knowledgeable, patient, attentive, all my needs were addressed. Very satisfied with service and wait time ! More

by nygilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aust is the one
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May 16, 2024 -

Southwest Kia - Dallas responded

Thank you for the great review! We're glad to know that our team at Southwest Kia met your needs and you were satisfied with the service. Here's to many more positive experiences in future!

Helpful
May 15, 2024

Great service. All my question were answered. Text messages are very convenient to receive information. Thank you. More

by jaletec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Croyx Lowrance, Luis Santoyo
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May 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know you found our service helpful and the text message updates convenient. Thank you for choosing Southwest Kia, we appreciate your positive feedback!

Helpful
May 15, 2024

I moved to Dallas from Chicago and needed my vehicle serviced. The online process was quick and easy. My service agent Ause was prompt with the follow up call and scheduled me at the day and time I re More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause in service
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May 15, 2024 -

Southwest Kia - Dallas responded

Joe, we're glad to know that Ause and our team at Southwest Kia made your service experience a smooth one. We appreciate the positive feedback and look forward to assisting you in the future!

Helpful
May 11, 2024

Excellent service and love the fact that a shuttle is available. Have not had anything but good experiences at this dealership. More

by crystalc0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
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May 13, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you've had nothing but good experiences at Southwest Kia and that our shuttle service has been a convenience for you. Thank you so much for your positive feedback!

Helpful
May 10, 2024

Smooth service maintenance. Great counselor. All issues addressed. Noted decreased wind noise from back left window or door. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Southwest Kia - Dallas responded

Gloria, we're glad to know your service experience at Southwest Kia was smooth and all issues were addressed. Thank you for trusting us with your vehicle's maintenance!

Helpful
April 26, 2024

Everything was as expected. Kept me informed of my vehicle. Definitely coming back here again More

by Whoknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
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Apr 26, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear that your experience at Southwest Kia met your expectations! Keeping our customers informed and satisfied is always our top priority. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
April 26, 2024

Michelle was very sweet and helpful. Kia even wash my car, which it really needed. More

by martinez_torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your review of Southwest Kia. We truly value your kind words regarding Michelle and our dedicated team. We look forward to the opportunity to welcome you back on your next visit. Safe travels!

Helpful
April 24, 2024

Jeff in service always makes sure I get the right service I need on my 23 Kia. He goes above and beyond. More

by Veronica J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service - 5 star
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Apr 25, 2024 -

Southwest Kia - Dallas responded

Veronica, it's great to know that Jeff has been able to provide you with the excellent service we strive for at Southwest Kia. Thank you for your kind words and support!

Helpful
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