Southern Mazda Newport News - Service Center

Was told my alternator was bad. Got car to Southern Mazda and they quickly determined it was a weak battery. Great to work with from start to finish. Would not hesitate to work with Got car to Southern Mazda and they quickly determined it was a weak battery. Great to work with from start to finish. Would not hesitate to work with Southern again. Thanks! More

I never have to wait all day for my service. Never try to up sale. Never try to up sale. More

Great service, best I’ve seen in a very long time. . friendly and helpful staff . friendly and helpful staff More

I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealership and more a complaint against Mazda. This type of Lack of greatness makes me regret trading in my 2020 Toyota. More

Southern Auto Newport News Mazda (formerly Hyman Bros) has been my go to service center year after year. I have owned numerous Mazda vehicles of various models over the years and Cleon Skinner, the Servic has been my go to service center year after year. I have owned numerous Mazda vehicles of various models over the years and Cleon Skinner, the Service Advisor, continues to excel in customer care and he goes above and beyond to ensure I’m completely satisfied with the service I received. My vehicle is still in the process of being repaired and I will write a follow-up review once the work is completed. However, based on past results, I am confident that Cleon will make sure the repairs on my vehicle are complete and done right. Donald West More

It seemed to me this was a thorough appointment to address inspection of my Mazda address inspection of my Mazda More

I am pleased that you don't have to wait for an appointment. The personnel is always pleasant and friendly and ensure you know of any finding. appointment. The personnel is always pleasant and friendly and ensure you know of any finding. More

Got there early at 1230 for 1:00 appt for oil change/inspection. Got right in but didn’t get out until 3:00.. they forgot to do inspection so had to wait longer than usual change/inspection. Got right in but didn’t get out until 3:00.. they forgot to do inspection so had to wait longer than usual More

On name #3 since I purchased my car but still great in the service department. the service department. More