Southern Buick GMC Virginia Beach - Service Center

I am very happy with the excellent service that Rebecca, the service advisor, gave me yesterday. She is very competent, kind, intelligent, educated, charismatic and has an exemplary work ethic. Don't let he the service advisor, gave me yesterday. She is very competent, kind, intelligent, educated, charismatic and has an exemplary work ethic. Don't let her go away from KIA!! She has been the best service advisor I've ever known! Thanks to her, I ended up getting three extra mayor maintenance for my Kia Soul. More

It is great place get a new car and get maintenance done to the car to the car More

Exceptional customer service. The listened to all my concerns & looked into issues when there was uncertainty The listened to all my concerns & looked into issues when there was uncertainty More

so far I've only had my oil changes done there but I've been satisfied with your service department. been satisfied with your service department. More

The service dept was able to pinpoint the problem I was having with my car and gave the repair cost. My car now runs very well. having with my car and gave the repair cost. My car now runs very well. More

I always have a pleasant experience when I come to have my car serviced. The service writer is happy to assist with my needs, and went out of his way to walk me into the waiting area while my car is servic my car serviced. The service writer is happy to assist with my needs, and went out of his way to walk me into the waiting area while my car is serviced. When the work was completed, he came back and explained what is next to be done, and gave me my key. Wonderful service. More

Ashley was amazing. She helped me figure everything out. She helped me with all my questions She helped me figure everything out. She helped me with all my questions More

Impossible to get a human, in service department, on the phone. This service department is severely undermanned and I think the management is about the worst I've ever experienced. I will continue to deal phone. This service department is severely undermanned and I think the management is about the worst I've ever experienced. I will continue to deal with the issues in service so long as my warranty is still in effect but not after. I will NEVER do business with these people again! I'd recommend you stay away from this place, More

I have ALWAYS experienced an elevated level of professionalism; attention to detail; and a general attitude of "customer service first!" throughout the Service center. This experience merely reinf professionalism; attention to detail; and a general attitude of "customer service first!" throughout the Service center. This experience merely reinforced this! More