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Southern 441 Toyota - Service Center

Royal Palm Beach, FL

3.7
181 Reviews

181 Reviews of Southern 441 Toyota - Service Center

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February 03, 2024

Customer service sucks Front right brake was screeching. Told nothing wrong w it. 4 people heard the screeching n u told us brakes are ok More

by jerseygirl5
Recommend Dealer
No
Employees Worked With
Don't know
Feb 05, 2024 -

Southern 441 Toyota responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com to share more details about your visit so we can make things right.

October 15, 2023

Beware of this dealership and their service department! On 11/10/23 I brought my 2022 Tundra in for oil change and tire rotation and 45 mins later the service advisor said your truck is ready but what they More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Smith
Oct 17, 2023 -

Southern 441 Toyota responded

Hi Lisa, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com to share more details about your visit so we can make things right.

September 18, 2023

Ryan is the best. Always available when you need assistance. Ensures a professional staff group member will handle your service; my last visit was with Tim Saunders More

by patmcbago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Saunders, Ryan Smith
Sep 22, 2023 -

Southern 441 Toyota responded

Hi, thank you so much for your feedback about Southern 441 Toyota! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 27, 2023

My family have been purchasing Toyotas for the last 20 plus years. This dealership is not the best one I ever dealt with. My daughter purchased a used car in April 2023. The history says that it was due f More

by nani
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro Delgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Southern 441 Toyota responded

Hello, here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

April 05, 2023

The Best In the business! I’m very pleased with my first and second visits More

by Monetinnovations
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 08, 2023 -

Southern 441 Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 30, 2023

Obtained my remote key access within one day. I did not buy my Yaris at this dealership but treated me well. I will return for my RAV4 and Yaris here. More

by Bermandonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Bermandonald responded

Yaris is really a Mazda product. I needed the key cut by Mazda not Toyota

January 28, 2023

I purchased my 2020 Corolla here and it was an easy process. I take my car here for service which is generally good. I do not like the recommendations for unnecessary service. At 28K miles new tires?? More

by Senior Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Smith
Jan 31, 2023 -

Southern 441 Toyota responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com to share more details about your visit so we can make things right.

January 06, 2023

The service department was ready to accept our vehicle right on the appointed time. Andy did a great job completing the service work and getting us back on the road. Thanks! More

by Sailjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 08, 2023 -

Southern 441 Toyota responded

Hi Sailjones, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern 441 Toyota and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 30, 2022

Excellent service from my advisor, very nice people, great facility in which to wait for your vehicle. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Se Young Kim
Jan 02, 2023 -

Southern 441 Toyota responded

Hi Will, thank you for your kind review; we are happy to pass along your comments to the team here at Southern 441 Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

Pablo is the best one. Thank you again for the good service. Thank you again. More

by Florm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Roumain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Perez , Ryan Smith
Dec 24, 2022 -

Southern 441 Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Southern 441 Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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