Toyota of Simi Valley - Service Center
Simi Valley, CA
591 Reviews of Toyota of Simi Valley - Service Center
Steven Mozes is an asset to your dealership. He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McC He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McCorkle. I said nothing at the time, just switched service managers and all is perfect now. I try to chat with Joe M every time I come in and it’s because of his true customer focus that I tried you all in the first place and have stayed with you since. Prior ownership was seriously bad. I’m on my 14th lifetime Toyota and just want to thank you for the great service and for caring what your customers think. :) More
Had a simple tire rotation service. Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, I won't be back to Simi Valley Toyota service department. Parts department is great, though. More
Fast, fair and upfront with the quote. Great job by all. Keep up the good work. Great job by all. Keep up the good work. More
I brought my car in to drop it off for service the following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork. He was already helping someone with another person waiting. Is there a reason one of the three other people could not have helped us that were waiting? More
They are always courteous, thorough, and timely. I went in without an appointment and still had our car serviced. Their Service team rock!! I went in without an appointment and still had our car serviced. Their Service team rock!! More