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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
248 Reviews

248 Reviews of Shottenkirk Nissan Rome - Service Center

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May 15, 2024

Fixed the hole in my flat tire for no charge. It was very quick and easy. More

by SARAH_HARDAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Shottenkirk Nissan Rome responded

SARAH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 12, 2024

Horrible service! My daughter paid $176 for them to tell her they didn’t know what was wrong with her car! What!? More

by DLITTLEFIELDGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 13, 2024 -

Shottenkirk Nissan Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0644 and ask for one of our managers.

May 03, 2024

Appointment went well. Service was completed in a reasonable amount of time. Pleasant waiting area. More

by TOPKAPI56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

May 03, 2024

The service was good but high dollar. Would have like to have had a discount because I used the Nissan company in Rome since 1979 I bring all my maximums in for all services needed More

by SYLANHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

May 03, 2024

They always take care of my needs. They always take care of my needs and car. More

by YDAA615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - ame{{business_n}}Shottenkirk Nissan Rome!

May 02, 2024

Always kind very professional keeps me informed of what is happening with my car service More

by WELLSFASHIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 01, 2024

Very professional staff. The wait was short and sweet. This will be my go to dealership for future services. More

by JTIGGER778
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 28, 2024

This dealership is amazing, the service advisor’s always go above and beyond in the service department. I will probably buy another Nissan because of your service advisor’s, just because I don’t want to dea More

by RVANWINKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

The oil change I got was a great bargain thanks to a coupon I got. The man writing me up was very nice and helpful. The work was done in a timely manner. I give it a 5 star. Thank you More

by EGMCSD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad McDevitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ephran Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Sweatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Dealer is great just slower than other places when getting oil changed which is inconvenient for a working person More

by CDONADIOHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

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