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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.9
243 Reviews

243 Reviews of Shottenkirk Acura Huntsville - Service Center

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May 24, 2024

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by hc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 23, 2024

the service was outstanding. Very clean friendly people snacks was good car finished on time. More

by JJENNINGSOMEGA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 21, 2024

I always receive excellent service at the dealership. Alan Cornelison always provides excellent customer service. He is very personable and professional. More

by JBARRON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

Helpful
May 21, 2024

I always receive excellant customer service from the service department the few times I have to service my SUV. More

by SYLVIA.CJOHNSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Shottenkirk Acura Huntsville responded

SYLVIA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 19, 2024

Great quick service. Service explained up front, no surprises. Comfortable waiting area with drinks and snacks. More

by KENNEEDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

Helpful
May 18, 2024

My daughter took my car in for service & when Alan had a question he text me to make sure before he did an unnecessary services. More

by DBOUDREAU.BOUDREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 18, 2024

The process was easy and everyone was friendly. I'm not a fan of this 15 word minimum though. More

by STEVEN.SCOTT.HUTCHESON
Recommend Dealer
Yes
Employees Worked With
Jason Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Shottenkirk Acura Huntsville responded

STEVEN, thank you for sharing your experience with us. We appreciate your feedback!

Helpful
May 15, 2024

I would never take my car anywhere else for service! Alan Cornelison and Michael Cornelison are always so professional and so knowledgeable. They are helpful in every way! More

by SULLYGIRL4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 12, 2024

They greet us every time we have been there. They are very friendly, the salespeople as well as the service people. The waiting area is very comfortable when waiting on a service appointment. More

by ANHARDY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 10, 2024

Good service and staff. very respectful of my needs. I appreciate Alan for helping me More

by ALLWYNDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
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