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Shelor Chevrolet - Service Center

Christiansburg, VA

4.6
126 Reviews

126 Reviews of Shelor Chevrolet - Service Center

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April 26, 2024

This was my first service for my Chevy Silverado 1500. I will be back again. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whiting
Apr 26, 2024 -

Shelor Chevrolet responded

Thanks for trusting us with your Silverado 1500's first service! Here's to smooth, safe miles ahead! - The Shelor Chevrolet Team

April 26, 2024

Every thing was great service was easy to get in and out and waiting time was great More

by djnaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 26, 2024 -

Shelor Chevrolet responded

Thank you for the excellent review of Shelor Chevrolet! We are glad that everything went smoothly.

April 25, 2024

Joe, our service advisor, effectively communicated with us during all aspects of our vehicle's service visit. The only negative about our experience was the fact that a service (replacement of tire pressu More

by Buick owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 25, 2024 -

Shelor Chevrolet responded

We appreciate your feedback and continued support! It's great to know that Joe was able to keep you well-informed throughout the service process. We understand concerns about pricing and will take this into consideration as we move forward. Thanks again for choosing us for your automotive needs!

April 23, 2024

Informed, polite, and friendly. Warm greetings and helpful will to explain every step and cost. More

by Dogblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grosshans, Casey
Apr 23, 2024 -

Shelor Chevrolet responded

It was our pleasure to assist you. Thank you from all of us here at Shelor Chevrolet!

April 22, 2024

Great service the advisor keep me informed of what was happing took very good care of me it's hard to find good service that's why I come here More

by Terryhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby,and advisor
Apr 22, 2024 -

Shelor Chevrolet responded

Terry, we're glad to know our team at Shelor Chevrolet provided you with great service and kept you well-informed. We appreciate your trust in us!

March 28, 2024

Had my car serviced at the mopar express lane recently. Service was completed on time. Every one was friendly and willing to help with anything I needed. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Biggs
Mar 28, 2024 -

Shelor Chevrolet responded

Sam - We're glad to know that you had a positive experience at our Mopar Express Lane here at Shelor Chevrolet. Our team is always ready and willing to assist! Thanks for your review, we appreciate it!

March 08, 2024

We have brought our vehicle to another dealership owned by Toyota several times. That dealership was where we bought the vehicle New. The vehicle has had several problems that we have brought back to the d More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki, Will
Mar 11, 2024 -

Shelor Chevrolet responded

We're so glad to know that you had a positive experience with us at Shelor Chevrolet! Our team always strives to listen and provide the best solutions for our customers. We look forward to serving all your future needs. Thanks for giving us a chance!

March 06, 2024

Got the job done in a timely manner with limited down time on my end thank you More

by kevinmmottesheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Mar 06, 2024 -

Shelor Chevrolet responded

Thank you for your confidence in Shelor Chevrolet, and for your business. We are grateful to have you as a customer, Kevin!

March 01, 2024

Transparency, professional staff and quality job. I did not feel rushed and everything was explained well. More

by littlesistachapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk staff and the service tech
Mar 01, 2024 -

Shelor Chevrolet responded

Thanks for the review! We're glad to know you appreciated our transparency and professionalism at Shelor Chevrolet. Don't hesitate to reach out if there's anything else we can assist with in the future!

February 26, 2024

Had to pay for a rock to be taken out from undercarriage under warranty 70$ More

by poppietyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Mar 01, 2024 -

Shelor Chevrolet responded

We are glad to hear that the issue you were having was taken care of. Unfortunately, not all service work will be covered by warranty due to only covering defects in materials and workmanship. If you would like to reach out to us directly, we will verify. Customer Relations – cr@shelor.com

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