Serra Chevrolet Saginaw

Matt was very helpful in helping me get an idea of what options that I had available to me when I was looking for a new car. Although I did not end up buying on the day I was in due to the circumstances, options that I had available to me when I was looking for a new car. Although I did not end up buying on the day I was in due to the circumstances, I fully plan on buying a car from them in the future as their dealer and staff were exceptional. More

Marylin was very friendly and helpful she also helped get me the best trade in value for my used car much better that the other dealers I talked to. me the best trade in value for my used car much better that the other dealers I talked to. More

I came just to browse and look at a Chevy Malibu because of the billboard sign I had seen off of the freeway at the Saginaw exit. I had been looking for several months for the right car. I am a single woman of the billboard sign I had seen off of the freeway at the Saginaw exit. I had been looking for several months for the right car. I am a single woman. When I got there Marilyn greeted me in a warm and friendly manner. Being a woman, nine times out of ten at car dealers the sales men our always looking past me for the man by my side (to make the decisions). But not Marilyn she treated me with the respect of a prospective buyer. She did not push but worked with what she thought I might want under my scrutiny . Wasn't for sure but with her knowledge and insight into my indecisiveness began to show and suggest options to fit my personality. She let the product sell itself. Of course she pointed out all the options and positive features but in a calm and practical way as if she was the buyer herself. I had to respect her for her sales ability. She has an award winning charm and down to earth personality. What she didn't know she wasn't afraid to ask or fake knowledge of. People can see right thru insincerity. Can't trust them. More

Had Sasha Stikeleather when checked the vehicle in. She was very nice and friendly. She told me about all the options and some other things that would be recommended for my vehicle while i was there. Bradl was very nice and friendly. She told me about all the options and some other things that would be recommended for my vehicle while i was there. Bradley McNally worked on my vehicle and he was very fast and got the job done! I didnt even need to take the shuttle service anywhere because my vehicle was done before I knew it. There is a nice customer waiting area with magazines, tv with coffee, tea, etc. Overall I rate my service as excellent! Thanks to all who helped me and worked on my Traverse : ) Hannah customer #539286 More

this dealership is very customer friendly..the service dept will work with you at any time..if you have an appointment you can be sure you will be taken on time and finished when told ( unless unexpected dept will work with you at any time..if you have an appointment you can be sure you will be taken on time and finished when told ( unless unexpected troubles) I have worked with Melissa McNally and i my opinion this worker should be a customer service represenative for all customers especially those with complaints,,she is by far the nicest person to work with,,the only thing i can see any problems with is pricing..they had to change a spark plug wire and 1 plug and they charged i belive it was $180.00 which i felt was outrageous !!! other wise this shop is A++++ More