Scott Honda of West Chester - Service Center

I look my van in with a dashboard warning light. I googled it and all results indicated a problem with the battery, which we had just recently changed out. I told the service tech this when I dropp I googled it and all results indicated a problem with the battery, which we had just recently changed out. I told the service tech this when I dropped it off. They claimed they hadn't seen this warning before and were unsure of what it was.. so they charged me $200 for an "evaluation" which I felt was fair. A few hours later they called to say they didn't think it was a battery problem, but would try cleaning the transmission (??) since they thought that would solve it. The 2 hour repair ended up taking TWO FULL DAYS, they added 30 miles to my car and cost more than $1000!! Fine, if it was fixed. NOPE. Within 36 hours the light was on again. They clearly had just "reset" the warning light and let the car go. So I called Honda Corporate. In fact, the warning light IS A BATTERY ISSUE. To say I am livid about the wasted $1000 is an understatement. I will NEVER EVER bring a car to the scam artists at Scott Honda. NEVER. More

I found everyone at Scott Honda to be professional and friendly. It was my first time there for service and I will definitely make Scott Honda my go to place for service and maintenance of my vehicle. friendly. It was my first time there for service and I will definitely make Scott Honda my go to place for service and maintenance of my vehicle. More

Excellent service can't complain at all. Very helpful and communicative through all steps of the process. Very helpful and communicative through all steps of the process. More

I generally find employees at Scott Honda to be friendly and helpful, and the service efficient. This visit was no exception. and helpful, and the service efficient. This visit was no exception. More

Service went well with a recall and possible other problem. They kept me up to date and offered lots of other things could do while the car was there . problem. They kept me up to date and offered lots of other things could do while the car was there . More

Excellent service. I don’t need fifteen words to say this in any better way. I don’t need fifteen words to say this in any better way. More

Scott Honda has been our dealership for many years and has always been reliable and accommodating has always been reliable and accommodating More

Nick was a pleasure to work with during the service. Scott Honda Service Dept. has had several excellent advisors in the past, and I hope the new advisors maintain the same quality of service. Thank y Scott Honda Service Dept. has had several excellent advisors in the past, and I hope the new advisors maintain the same quality of service. Thank you. More

Fast, friendly, accurate service. I trust them to service my car. I know it will be completed correctly the first time. I trust them to service my car. I know it will be completed correctly the first time. More

Fast efficient service. Great communication. Nick was great! All work was described fully to me. Great communication. Nick was great! All work was described fully to me. More