Sandy Sansing Mazda

Service dept horrendous! Unacceptable! Car there a month not necessary! Kept get'n the runaround. Unacceptable! Car there a month not necessary! Kept get'n the runaround. More

Shane was very helpful and made everything easy. Everything was ready when we were told it would be. Everything was ready when we were told it would be. More

I walked out of Publix today with groceries. My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car sta My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car started. He was kind and patient and stayed on the phone until we got the car going. I went directly to the Mazda service and met with Logan to see if we could determine the problem. If the fob battery starts to go bad, I would have gotten a message on the dashboard to alert me. The car started up when we tested it at the dealership. Because of Logan's knowledge and care to help me, I made it to the dealership without a tow and much more than that, I had someone knowledgeable talking me through the steps. I don't have enough words to express my appreciation for Logan and the service team for their expertise but more than that for the type of people in the service department. Annie Brown More

Paul Turner was our salesman and he was awesome! ! We got a great deal and was in and out in no time!! Best experience ever! Charla (Finance) was great too. She explained everything very well and wa ! We got a great deal and was in and out in no time!! Best experience ever! Charla (Finance) was great too. She explained everything very well and was very efficient!! More

Bait and switch, that is how explain what this dealer does. I found 2024 Mazda 3 advertised on their website. I went to the dealership, told the salesman about the car I saw and he found they had the a does. I found 2024 Mazda 3 advertised on their website. I went to the dealership, told the salesman about the car I saw and he found they had the actual car (VIN verified) that was advertised. After looking at the car I decided to buy the car. I told the car would cost several thousand dollars more than advertised. I then, again, showed them the ad on their website. The site showed, and still does show, the car price listed as follows: "MSRP $31,925," "Sand Sansing Mazda Discount -$3926," " Price $27,999." The manager then told me it was just a mistake and offered, as a "show of good will" to sell me the care at MSRP and not include the surcharge they charge all other customers." I suggested this was unacceptable and I expected them to sell me the car as advertised but they refused. They then tried to tell me how they could get my "payment the same." Another indication of their bait and switch tactics. More

Always ready, you can be early, they are fast, courteous and friendly. They keep you informed with detailed videos, realist price estimates, texting, online tools, flexible schedules and comfortable waiting and friendly. They keep you informed with detailed videos, realist price estimates, texting, online tools, flexible schedules and comfortable waiting area. They don’t try to upsell you and just allow you to get the work needed done quickly. More

I am with all of the 100s of reviews that say STAY AWAY! !!!!!!!!!!!!!!!!!!!!!! If I could give them a 0, i would! I am still trying to get a tag for a purchases from October! Our "e- signatures" & title pap !!!!!!!!!!!!!!!!!!!!!! If I could give them a 0, i would! I am still trying to get a tag for a purchases from October! Our "e- signatures" & title paperwork was forged. Left the dealership in a Diesel that a "joke" (supposedly a joke anyways) was made about them filling it with gas. 20 mins later, we have a $12k repair for a fuel system. The idiots even listed it as Gas on the paperwork. I was mailed a check for half the parts, that was supposedly lost in the mail (but was postmarked after I called them again). It was returned dishonored due to stop payment & they refuse to re-issue it. I have contact about 10-12 legal departments to report this. I hope every one of their dealerships are shut down & never gets to screw anyone over again. Also, google all the lawsuits against them before purchasing! I wish I had! Vehicle was purchased thru Mazda but everyone of the dealerships work together. Jackie Grey & Kelly from Chevrolet are the 2 that was to try to say I signed the title paperwork but I have proof that it was signed prior to me stepping into the office! If you decide to try test your luck, DO NOT E-SIGN ANYTHING!!!!!! Make them print & show you EVERY PAPER & ONLY wet signatures! More

Jim and all the service team are always courteous and friendly. The services are done right and I feel confident that my car is road ready., friendly. The services are done right and I feel confident that my car is road ready., More