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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
404 Reviews
Call Service Center (626) 879-2966

404 Reviews of Sierra Chevrolet - Service Center

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May 13, 2024

Jeremy was great, took care of my AC situation and my Wiper nozzle. glad everything is back and working. More

by steven88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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Helpful
May 12, 2024

The customer service was great. They kept me informed regarding the repairs and status of vehicles. More

by CBATES9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that our customer service and communication met your expectations. Keeping you informed throughout the repair process is a commitment we take seriously. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

Helpful
May 10, 2024

Dealership service has responsive people; unfortunately, a dealership is not a software problem service center for electric vehicles. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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May 13, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback, John. We appreciate your kind words about our responsive team at Sierra Chevrolet. We always strive to provide top-notch service in all areas. If you have any further concerns or need assistance, please feel free to reach out to us directly. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

Helpful
May 10, 2024

Dealer was very good. I appreciated them getting price lower on a software problem. Although Chevrolet should not have charged me at all. My car was only 3 months past the More

by ALCABRALOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to share your positive experience with Sierra Chevrolet. We're glad to hear that we could assist with lowering the price on the software problem. We understand your concern regarding the warranty and mileage. Should you wish to discuss this matter further, please feel free to reach out to us. We value your feedback and are committed to your satisfaction. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

Helpful
May 10, 2024

Service was great and Jacob was very helpful and knowledgeable. Showed great concern for my car, gave me good advice and even washed my car. He also gave me a discount which I truly appreciate. Very More

by OLLIETYSON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 11, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you, Ollie, for sharing your positive experience with Sierra Chevrolet! We are thrilled to hear that Jacob provided you with exceptional service, helpful advice, and a discount. We take pride in our team's knowledge and care for our customers' vehicles. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

Helpful
May 06, 2024

This was a good good,good,good,good,good,good,good,good,good,good,good experience. More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your experience with Sierra Chevrolet, Thomas! We are thrilled to hear that you had such a positive visit with us. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

Helpful
May 05, 2024

Best service department around. They make me feel like I matter and they have earned my trust! There’s no other reason I would travel 43 miles for sales and service…Trust. More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

Helpful
May 04, 2024

Service was Excellent customer service was GREAT Thank you Jeremy you are AWESOME Thank you for all your help More

by maribelsandoval5121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 07, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Sierra Chevrolet Team

Helpful
May 03, 2024

The staff is nice and very professional I like to come for my oil changes More

by fany_green@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 04, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Sierra Chevrolet Team

Helpful
May 01, 2024

Marvin is always really helpful when getting my car scheduled for service and keeps me well informed during the process of the service as well. Really great service, thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to write about your experience with us, Jose! At Sierra Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy to hear Marvin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day! Sincerely, The Sierra Chevrolet Team

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