Rydell Chevrolet Inc
Waterloo, IA
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I had a vehicle in from an accident that they we're unable to get the parts for due to the UAW strike several months back. They refused to do anything to get me in a loaner or trade the vehicle so I en unable to get the parts for due to the UAW strike several months back. They refused to do anything to get me in a loaner or trade the vehicle so I ended up having totaled by Insurance because I had no transportation for several months and then I bought another vehicle which is currently in their shop because their technician broke the fuel line by putting the fuel pump in wrong or was very rough on the line. The fuel pump is warrantied but this is the second mistake they did on this job because first it was the fuel filler hose when they assembled it the first time then they had to remove the fuel tank again which added a day to the work putting me without a vehicle again and now it's back in the shop for the same thing but just the fuel line and now they're not honoring their warranty. Even though the warranty is still valid. I will never use them again and I've already got my family and friends turned away from that place. I already got an attorney and they told me that once I get my vehicle back if they charge me that we will going against them in court and I will win because I have more than sufficient evidence to prove that the warranty should have been used and they'll just be paying me way more then what it would have been worth them making out of the repair in the suit. More
I had the best experience at Rydell these past two days. I had a purchase with Dawn T. She was absolutely amazing. Made me feel confident with my purchase! I highly recommend her if your looking for a new v I had a purchase with Dawn T. She was absolutely amazing. Made me feel confident with my purchase! I highly recommend her if your looking for a new vehicle!!! I will definitely recommend her to friends and family!! Thanks again Dawn!!! :) More
Very positive. The showroom always so sparkling clean and uplifting. Enjoy waiting in the little snack area. As always we were impressed with speed and extra servi The showroom always so sparkling clean and uplifting. Enjoy waiting in the little snack area. As always we were impressed with speed and extra services. More
Had a great experience with Dawn from ordering our new Traverse to picking it up. She is friendly and caring just a great person to work with. We will go back to her when we are ready for another vehicle Traverse to picking it up. She is friendly and caring just a great person to work with. We will go back to her when we are ready for another vehicle. Kyler was helpful also and answered all our questions. He has a sense of humor to make you feel comfortable. More
Rydell is very courteous and eager to help as soon as you walk through the door. The waiting area is very nice and the entire dealership is very clean. Tyler was very helpful and pleasant to work with. walk through the door. The waiting area is very nice and the entire dealership is very clean. Tyler was very helpful and pleasant to work with. More