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Rusty Wallis Volkswagen - Service Center

Garland, TX

5.0
251 Reviews

251 Reviews of Rusty Wallis Volkswagen - Service Center

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May 02, 2024

Very timely and friendly. First time with Volkswagen and I was very impressed. Will be back More

by kmkersten8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

The dealership is great. They give great service, are efficient and friendly. I had a very positive experience. More

by Janis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
April 26, 2024

The entire process of purchasing an extra key for my 2013 Jetta and having it programmed by the service department was a pleasant experience. All personal who helped me were very cordial. Also I was imp More

by ruben.montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez in parts
April 22, 2024

Janeen was awesome and was able to get us a really good deal on our service. Will definitely be back More

by Catherineb0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janeen Gentry
April 14, 2024

Luke SHOAF always takes care of me and provides a level of service that is unmatched to excellence. What ever you do don't let Luke leave this dealership!! He is a very valuable intangible asset as well a More

by mdtexan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke shoaf
March 28, 2024

Excellent service! I really appreciate your service, very satisfy with the attention provided by Andrea. More

by Mayracubas88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Very curtesy and professional. Great service and friendly environment. Always nice to get my car back looking better then when I dropped it off. Keep up the great tam work!! More

by John5562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janeen Gentry
March 18, 2024

They were very attentive to my issue and did not try to sell anything extra like an air filter. More

by Larissaaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luca
March 10, 2024

Dropped in to see if they could do my 10,000 mile oil change and they were able to complete the service within an hour. More

by grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke my service advisor
March 06, 2024

Excellent customer service. Kenny my service advisor was awesome. Did a great job of keeping me updated. More

by Toby2010
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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