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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
1,740 Reviews

1,740 Reviews of Rusty Wallis Honda - Service Center

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June 09, 2024

Customer Service was really good, very friendly staff! I was in and out in an appropriate amount of time! Everything went smooth and the complementary snacks and coffee were great too! Thank you Rusty Wal More

by dylcrazy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John yi
June 09, 2024

Just happy I was able to get an oil change free of charge (free tire rotation as a bonus too :’) More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Even with the delay the wait time was manageable, my vehicle was able to get fixed. I appreciate getting an update on my vehicle while waiting. More

by LiDa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
June 08, 2024

Great service. I went for a State inspection. I normally go to Rusty Wallis. for service. More

by JLGONZ.1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

The Service Center Staff and Advisors were absolutely amazing and well versed in the processes and plans. They made my day. More

by KMillender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
June 08, 2024

Rubbish company and you do not treat customers well. Never buying a Honda again. That’s for sure Do not send me these surveys anymore. Waste of time. More

by THOMASMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy who took my car for repair.
June 08, 2024

Brought ny car to the service department to replace splash pan. They were quick and professional. The whole process took about 90 minutes. More

by MIKE.GIST61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Dotsy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Murphy
June 06, 2024

Pay to get a diagnostic Yet, there was still something wrong. Took it to another dealership so that they can do another diagnostic and fix it. But before I tried talking to the next session so that he c More

by ALONDAARREDONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
June 06, 2024

Once I had to escalate my issue up to the service manager, everything was taken care of. Lisha and Chuck were amazing and helped me resolve my issues in a quick manner. I can’t say the same about Ron More

by destyneenelson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron, Lisha and Chuck all service dept.
June 06, 2024

This is a great dealership. I have had my car serviced there for the past two years.Everyone is extremely professional and courteous, extremely helpful and waiting area, clean a More

by dsalazar94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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