Rusty Wallace Kia Alcoa - Service Center

Great customer service. Knowledgeable employees, who are always willing to help. Great service department. In and out quickly. Knowledgeable employees, who are always willing to help. Great service department. In and out quickly. More

I’ve been having oil consumption issues for several months now - thought the first round of oil checks was being recorded - apparently not - now starting second round and one advisor tried to tell me t months now - thought the first round of oil checks was being recorded - apparently not - now starting second round and one advisor tried to tell me to just drive it (oil was barely showing on dip stick) and to bring back at normal 5k mile change - I was only 2k miles into my oil change. He also tried to say if oil not reporting on dip stick it still had 3.5 quarts of oil. That is not true. He also said it wouldn’t cause issues with oil consumption - that is not true!!! I feel I am being belittled due to being a woman and my car having 89k miles on it. I am not happy!!! More

Call me for my review. Too much to type I will say I will never buy from your dealer again. Too much to type I will say I will never buy from your dealer again. More

Very quick response and very knowledgeable staff very clean and friendly dealership they really keep you informed on your car clean and friendly dealership they really keep you informed on your car More

I went in just needing my usual oil change and maintenance, but was concerned about my alignment being out after a road trip. I was offered a cheaper plan that included checking my alignment and c maintenance, but was concerned about my alignment being out after a road trip. I was offered a cheaper plan that included checking my alignment and cleaning other things that had never been cleaned or offered to me in the past. More

Service writers do a great job in letting you know what is going on with you car. A great dealership! is going on with you car. A great dealership! More

Was very accommodating when I had to leave my car there due to travel! Very pleased with my service. due to travel! Very pleased with my service. More

Everything has been great. I get a little tired of all the surveys. If I have a problem I’ll let you know. I get a little tired of all the surveys. If I have a problem I’ll let you know. More

Excellent service and great sales people. Best dealership experience I have had from start to finish. Best dealership experience I have had from start to finish. More

Great experience. Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! More