Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,187 Reviews of Rusty Wallace Kia Alcoa - Service Center
We have purchased two vehicles from this dealership. Used the same salesman and feel like we got a good deal both times! Used the same salesman and feel like we got a good deal both times! More
Everything about the service on the car was preformed was very satisfactory. What was not satisfactory was while I was waiting on the service to be completed I received a phone call from a female car sales r very satisfactory. What was not satisfactory was while I was waiting on the service to be completed I received a phone call from a female car sales rep wanting to buy / trade my vehicle. She had to get my phone number from the service department scheduling to know that I was the service appointment when she called. I will not return to Rusty Wallace for any service, I have bought 3 new cars from Rusty Wallace but never again. I also will not Return to Rusty Wallace for anymore service OR ANY HARASSMENT FROM A SALES WOMAN / MAN WHILE GETTING MY CAR SERVICED. Nether me, or will my wife will be back. More
Very polished and professional. Had our car fixed and ready for pick up in a timely fashion Had our car fixed and ready for pick up in a timely fashion More
Great customer service! Always kind and accommodating. Always are good about giving updates throughout the process. Always kind and accommodating. Always are good about giving updates throughout the process. More
Good service and our sales man was Terry and he was great it was very quick it was very quick More
Cody was awesome! Explained everything very well & worked to get me out of there quickly! Explained everything very well & worked to get me out of there quickly! More
Everyone we have met at Rusty Wallace KIA have been very kind and attentive to me. kind and attentive to me. More
Check in was flawless and easy. Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash” and I use that term loosely, was extremely bad. My car was actually dirtier when my car was returned than when I checked in. More
Prompt service. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. More
They are very professional and friendly with there customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! More