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Roush Honda - Service Center

Westerville, OH

5.0
70 Reviews

70 Reviews of Roush Honda - Service Center

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April 24, 2024

Awesome Service! Had an appointment but ended up resolving my issue in the bay. Sarah DePlacito was so helpful. She gave great Customer Service! This is why I lov More

by susannkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah DePlacito Service Dept
March 18, 2024

Our service advisor, Brett Smith, could not have been more helpful and attentive, making this experience as smooth and easy as possible. More

by pastormikepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith, Service Advisor
Mar 19, 2024 -

Roush Honda responded

We're thrilled to hear about your positive experience with Brett as your service advisor! Thank you for sharing your feedback, and we look forward to serving you again in the future!

March 11, 2024

The experience at Roush honda was wonderful. The staff treated us great. Angel was awesome! We will definitely buy our next car from them. More

by mboggs1@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Senek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Roush Honda responded

Thank you for your thoughtful review! We couldn't be happier to hear that Angel provided a great experience. Welcome to the Roush Honda Family!

November 30, 2023

Very professional with no pressure sales in your face. Comfortable buying experience. Can’t go wrong More

by montalvolous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Hannahs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience! Enjoy your new ride!

November 21, 2023

Otis Tate went well beyond my high expectation in helping resolve my connection issue with my Infotainment system. He made time and used his expertise to resolve my problem. Looking forward to working with More

by Joseph Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience, Joseph! We are thrilled to hear that Otis exceeded your expectations! If you have any questions about your new Honda, please don't hesitate to reach out. Happy driving!

July 14, 2023

I have a 2003 Honda Accord Coupe with nearly 300k miles and it is a jewel imo. I don’t always maintain it like I should because it is a really good car. I start it up, it goes. However, on two occasions More

by AnneB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 14, 2023 -

Roush Honda responded

Thank you, AnneB, for sharing your experience with Roush Honda Service! We're thrilled to hear that our team went above and beyond to assist you during those unexpected situations with your Honda Accord Coupe. We understand that life can sometimes lead to delays in maintenance, but we're glad we could provide you with safe and quick workaround solutions to get you back on the road. We're honored that you consider us a step above the rest in terms of quality of service, pricing, and most importantly, customer care. We truly appreciate your kind words and look forward to serving you as a forever customer. Thank you for choosing Roush Honda Service!

June 21, 2023

I must say. ......in one of the worst days I had in months, after my car broke down, trying to manage two jobs and somehow survive.....my service advisor Jayson r More

by jgonzalez.cams
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jayson Singrasomboune
Jun 22, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience! We are delighted to hear that our service advisor, Jayson, rose to the occasion and provided you with exceptional service. We value your business and appreciate the opportunity to serve you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Take care!

March 18, 2023

My car broke down a few days ago and I had it towed to Roush Honda for repairs. Their service is A+. My car has been serviced here since I bought it new from them 22 years ago, and it's still running gr More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Singrats, Andrew Miderski
Mar 23, 2023 -

Roush Honda responded

Kat, thank you for taking the time to share your experience! We couldn't be happier to hear that our team continues to provide A+ service! We look forward to assisting you for many more years to come. Take care!

March 07, 2023

I have been using Roush Honda since 2006 I have had four Honda Ridgeline I had my 2017 Honda Ridgeline RTL-E in for service on 3/06/2023 Caleb was very helpful He really did a great Job am very happy wi More

by bird196443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb in service
Mar 23, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience! We are happy to hear that Caleb provided a great experience from the moment you entered our service center!

January 17, 2023

Paul Naylor helped me in service. Did a great job all around. Listened to me, patient , and informative. More

by Michele Marra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Naylor
Jan 17, 2023 -

Roush Honda responded

Thank you for your feedback, Michele! We appreciate the opportunity to serve you and your automotive needs!

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