Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rothrock Motor Sales - Service Center
Allentown, PA
2,102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,102 Reviews of Rothrock Motor Sales - Service Center
Sort by
May 01, 2024
This is the dealership where I purchased my car. I've been here since 2013. I've been here since 2013. More
by GENSBABY5
Verified CustomerEmployees Worked With
Helpful May 01, 2024
Poor communication and impossible to reach service department. Left message with no call back. Ended up going in close to closing to check on vehicle only to be told it’s been completed and should’ve department. Left message with no call back. Ended up going in close to closing to check on vehicle only to be told it’s been completed and should’ve been told that. Service done on vehicle was great. On invoice it stated customer quoted work at approx $500 but was never told any of that and not sure what that means. Car was in for inspection, oil change, tire rotation and a few recalls. More
by Matt breter
Employees Worked With
May 01, 2024
Very knowledgeable/professional service dept. Will return in the future. Was happy w/work performed as well Will return in the future. Was happy w/work performed as well More
by G-Man
May 01, 2024
My Experience before just for an inspection would take forever lately it has gotten better.and faster I even noticed the upgrade inside the waiting room area. I also saw that they not only just offer coff forever lately it has gotten better.and faster I even noticed the upgrade inside the waiting room area. I also saw that they not only just offer coffee but they also offer the customer a Water Bottle and or Gatorade good Job and Thank You God Bless More
by Soldier.rosado
Employees Worked With
April 29, 2024
Steven Bennett is always willing to help with any matter. He treats you with respect and listens to any concerns you might have. Steven Bennett is the reason I kept choosing Rothrock for my vehicles. He is a He treats you with respect and listens to any concerns you might have. Steven Bennett is the reason I kept choosing Rothrock for my vehicles. He is a great asset to the dealership. More
by Marylisa0103
April 29, 2024
Staff was professional and helped resolve my issues. They took care of my problem and am satisfied. They took care of my problem and am satisfied. More
by johnvargasjr2285
Employees Worked With
April 28, 2024
I was very satisfied with the experience and the service personnel. I was treated very professionally by the people I dealt with. They solved all my problems. personnel. I was treated very professionally by the people I dealt with. They solved all my problems. More
by john.laky
Employees Worked With
April 26, 2024
Salesman Wes went above and beyond his duties as a salesman. He answered many of our questions before we even had to ask them. He did not rush or hurry us along and it was actually nice to talk with s salesman. He answered many of our questions before we even had to ask them. He did not rush or hurry us along and it was actually nice to talk with somebody that actually cared about what we were looking for and what we needed in a vehicle. More
by KMDOUGLAS
April 26, 2024
Fantastic service with quick turnaround time. Everyone was very professional and attentive to out needs. Everyone was very professional and attentive to out needs. More
by jsmith
Employees Worked With
