Romeo Nissan
Kingston, NY
Filter Reviews by Keyword
By Type
Showing 551 reviews
Dez Willam’s is amazing! !! Very helpful and pleasant😀 So happy she is back at Romeo Nissan Would highly recommend her for all you service needs👍 !! Very helpful and pleasant😀 So happy she is back at Romeo Nissan Would highly recommend her for all you service needs👍 More
They were professional. It was good to talk cars with the sales manager, and meet the owner. They just did not have the right car. I bought the car from a mazda dealer a It was good to talk cars with the sales manager, and meet the owner. They just did not have the right car. I bought the car from a mazda dealer and they were terrible. More
I just purchased a Rogue from this dealership. Absolutely a great experience. Dylan was very helpful and the whole process was done very quickly . I highly recommend Dylan and Romeo Nissan. I will Absolutely a great experience. Dylan was very helpful and the whole process was done very quickly . I highly recommend Dylan and Romeo Nissan. I will definitely be going back! More
Just leased a new Rogue and sat at the desk of new guy Marc McEvoy. He was a pleasure to work with, kind, patient and courteous. he was knowlegeable and determined to put us in the car we wanted. We w Marc McEvoy. He was a pleasure to work with, kind, patient and courteous. he was knowlegeable and determined to put us in the car we wanted. We will definitely work with him again. More
David was very kind and helped me throughout the process. It was a great experience buying a car from Nissan. Even after I bought my car, David made sure I was comfortable with everything and ensured by chec It was a great experience buying a car from Nissan. Even after I bought my car, David made sure I was comfortable with everything and ensured by checking up on how the new car was. I totally love my new car. More
This dealership is by far the worst. After running my credit over and over, they approved me for a car. The car I received was a lemon. I purchased the vehicle 31st of January 2023. 3 mo After running my credit over and over, they approved me for a car. The car I received was a lemon. I purchased the vehicle 31st of January 2023. 3 months later. Check engine light comes on. Low oil engine pressure warning light keeps flashing. I was told not to drive the vehicle. I spoke to a lady, about the car issues. She told me to bring the car in, but they wouldn’t get to my car until 7/10. I asked about a loaner, I was told they were backed up with service issues. That there was other in front of me, that have been waiting as well for loaners. With a two year warranty on my car, Kingston Nissan still haven’t come to get my vehicle. I was told to bring it to a shop in my area. I did just that, had the adjuster come out look at the car. After a week they contacted the shop back, saying they would like them to break the engine down , and find out why the oil isn’t going through the engine. The shop refused to break the engine down. They insisted I needed a new engine. After so many months no results. I called Kingston Nissan again. Where I spoke to the same lady. She was rude and very unprofessional. I asked her a question. Should I get a lawyer involved. She told me since I mentioned a lawyer she wasn’t going to talk to me and hung up in my ear. I called back, the lady repeated the same thing. (“You mentioned a lawyer I can’t talk to you”) she then hung up in my ear again, after refusing to give me her name. I NEVER told her I had retained a lawyer, but if I needed one. I tried reaching the sales man Richard who assisted me with purchasing my vehicle. He had no solution to my problem. But to drop it off without a loaner and just wait until whenever they get to it. Remind you I can’t drive the car. There is no oil going to the engine at all. The mechanic I went to, went under the car to check out the filter. Looks brand new still. No oil at all has touched the filter. 6 months later my car is still parked in my driveway. I have to pay for Ubers everywhere. I am enrolled in school, which is an hour and a half from where I live. I have contacted the Better Business Barrel about this dealership. In hopes of getting a different car. Lesson learned, my first time leasing a car. My experience has by far been the worst. More
Desiree Williams is the reason we return every 3 years to Kingston Nissan to lease a new care. She is professional, attentive, detail oriented, and a pleasure to work with. We thank her. Kingston Nissan to lease a new care. She is professional, attentive, detail oriented, and a pleasure to work with. We thank her. More
i want to thank jack- john stelcen. for finding me another car. he is a great man to work with. my last car was 15 years old so i hope this new one last just as long. for finding me another car. he is a great man to work with. my last car was 15 years old so i hope this new one last just as long. More