Rogers Chrysler Jeep Dodge
Lewiston, ID
Filter Reviews by Keyword
By Type
Showing 61 reviews
Excellent to work with and went above and beyond! Drove and dropped the car off at my house and paperwork was done in 10 minutes. Made car shopping very easy and near painless! Drove and dropped the car off at my house and paperwork was done in 10 minutes. Made car shopping very easy and near painless! More
Terrible service, worst Dodge Ram service I’ve ever had in the valley. When I went to get in the truck, there was no matt , smelled like diesel, engine light was on. They loosen something up, started to he in the valley. When I went to get in the truck, there was no matt , smelled like diesel, engine light was on. They loosen something up, started to hear a rattle. Not to mention I dropped the truck off at 7:20am and didn’t get it until 6:30pm. Then of course got over charged for all of this. More
Bought a GMC Yukon Denial from Fabian Glenn andwas Bought a GMC Yukon Denial from Fabian Glenn and was promised a rear hitch cover because the one on the car was broken and they didn’t have the color Bought a GMC Yukon Denial from Fabian Glenn and was promised a rear hitch cover because the one on the car was broken and they didn’t have the color in stock that day. Called multiple times trying to resolve the issue, have text messages from Fabian saying they sent it to our address and we never received it. Called the GENERAL MANAGER Jack, said they never promised anything, that it wasn’t cracked leaving the car dealership, and they will not send one and he hung up on me. I own my own business and if I treated my customers this way I would expect a unhappy customer and negative reviews! I do NOT recommend buying from Rodgers Dodge VERY unprofessional! More
It’s a shame that this is a Rogers dealership. My family has purchased 11 cars from Rogers Toyota in the past 3 years and they are excellent to deal with before and after the purchase. I made the mistake to has purchased 11 cars from Rogers Toyota in the past 3 years and they are excellent to deal with before and after the purchase. I made the mistake to decide to by a Jeep from what I thought would be an equal experience from another Rogers dealership but was sadly mistaken. From the time we purchased the vehicle the front-end makes a clanking noise when stopping and starting. For 5 months they have had the car in and out of service with one misrepresentation leading to another. Had to get Jeep customer care involved which helped commutation but little else. I have been waiting on a call for a part they believe is the problem that was ordered just to find they have had it for a week but never let me know. I have now started the process to enact Idaho’s Lemmon law which is a pain but at least the Jeep nightmare will end soon. More
My wife bought a GMC Yukon from Fabian and we were promised a rear hitch cover because the one on it was cracked. We have had multiple conversations about never getting it and i have text messages say promised a rear hitch cover because the one on it was cracked. We have had multiple conversations about never getting it and i have text messages saying they sent it in the mail but never got it. Now they are saying they never promised us anything and will not send us one. They DO NOT stand behind their word. Very unprofessional. More
Great Service! Love to see a local company in town that takes such great care not only of their customers, but the community as a whole. Keep up the GREAT work!! Love to see a local company in town that takes such great care not only of their customers, but the community as a whole. Keep up the GREAT work!! More
Horrible morals no conscience General manager will lie and smile, decided I did not like the car and manager refused to let me return car. Paul required me to pay 2100 dollars to g General manager will lie and smile, decided I did not like the car and manager refused to let me return car. Paul required me to pay 2100 dollars to get out of purchase and wont answer messages. Horrible experience would not recommend rogers dodge. More
Friendly service I bought a dodge truck from a Nissan dealership and it had problems they could not resolve. I brought it into the Lewiston Kendall dodge service dept I bought a dodge truck from a Nissan dealership and it had problems they could not resolve. I brought it into the Lewiston Kendall dodge service dept and BJ was right on the ball helping me and working with the Nissan service dept to get authorization for the needed work and payment. BJ has been persistent in finding the problem and it has been tricky. . He still doesn't give up. More
Amazing I came in to take a vehicle for a test drive and after talking price with them I was able to walk out with a new vehicle. The salesman, fiance manage I came in to take a vehicle for a test drive and after talking price with them I was able to walk out with a new vehicle. The salesman, fiance manager as well as all employees were very knowledgeable along with excellent customer service. If you looking for any vehicle try Kendall first......you will not regret it!!!!!! More
GREAT experience Came in from out of state for a specific vehicle. Great service, great price, amazing interest rate, and very impressed with the car. Everyone was sup Came in from out of state for a specific vehicle. Great service, great price, amazing interest rate, and very impressed with the car. Everyone was super nice and went way out of their way to make sure i had a great experiance. Would not hesitate to recommend them to anyone. Thanks to Courtney and Casey, the sales people, for all their help and getting my car setup with UConnect and satellite radio. More