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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.6
424 Reviews

424 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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May 18, 2024

Realistic time expectations. Very attentive service and staff. No xx upsells. Clear cut receipt with all charges More

by gabriellej27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Helpful
May 17, 2024

You send too many emails asking for reviews. All further review requests will be markec as one star. More

by DMARK046
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024

I have always had great service when I come in to have any work done. Speedy! More

by racer6984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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May 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's great to hear you had a five-star visit! Thank you for choosing Roger Williams Chrysler Jeep Ram Dodge!

Helpful
May 16, 2024

Everything was quick and just the convenience of dropping my car off and have it all handled was great! I highly recommend them! More

by MISTYSHERROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Misty, we're glad to know you found our service convenient at Roger Williams Chrysler Jeep Ram Dodge. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
May 14, 2024

Mr Leland is always courteous and kind and timely. I really appreciate his support ech tome I come in. More

by melrdh86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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May 14, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Mel! We're so glad to know that you consistently had positive experiences with Mr.Leland at Roger Williams Chrysler Jeep Ram Dodge! Your kind words are greatly appreciated, and we look forward to seeing you next time.

Helpful
May 14, 2024

Great place, Prompt service. Leland is the best. He is very courteous and helpful. Always willing to be helpful with anything we have going on with our vehicles. More

by PATANNBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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May 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Pat! We're glad to know that you had a great experience at Roger Williams Chrysler Jeep Ram Dodge! It's wonderful to see your appreciation for Leland and his helpfulness. Thanks for sharing this positive feedback with us!

Helpful
May 13, 2024

Very inviting. Super clean. Well thought out design. I’ve worked at a high end dealership for over 8 years. I was impressed here! More

by mrskfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon is sales and Juan in service.
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May 13, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you were impressed with our dealership! It's great to receive such positive feedback from someone with your experience in the industry. Thanks for choosing Roger Williams Chrysler Jeep Ram Dodge!

Helpful
May 13, 2024

Leland and the entire team are always helpful with my vehicle needs. Their process starting with writeup through repair and delivery is very professional. More

by markwardsr919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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May 13, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you found our process at Roger Williams Chrysler Jeep Ram Dodge professional and helpful. Thanks for the positive feedback, we appreciate it!

Helpful
May 11, 2024

I was very disappointed at the lack of no communication for my last service visit. I was not advised with any feedback on brake inspection. Although minor after service was completed my vehicle was returne More

by arowlandtx76179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
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May 14, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're sorry to read about your recent service visit and the lack of communication you experienced. We aim for a high standard in customer care, so it's disappointing to know we fell short this time around. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at Derek Simpson - Sales Manager - (817)-596-0050

Helpful
May 10, 2024

Leland was awesome to work with and made everything go smoothly! In the past, things always seemed unorganized when dealing with this dealership but he made it super easy. More

by Jess
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Report | Print
May 10, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Jess, it's great to know that Leland made your experience at Roger Williams Chrysler Jeep Ram Dodge a smooth one. We appreciate the feedback and look forward to assisting you in the future!

Helpful
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