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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
44 Reviews
Call Service Center (785) 625-3481

44 Reviews of Robert Brogden's Hays GMC - Service Center

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May 13, 2024

Excellent service. Scott and the mechanic were very nice and helpful. They were able to get my pickup in to be worked on quickly. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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May 15, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience with us at Robert Brogden's Hays GMC. We are thrilled to hear that Scott and our mechanic provided you with excellent service and were able to assist with your pickup promptly. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
May 07, 2024

Can't say enough about Curtis (? ). He always provides me with such great, friendly and timely service. More

by LEANNE_KROEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Service Dept.
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May 09, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Leanne! Curtis is a valued member of our team at Robert Brogden's Hays GMC, and I'm thrilled to hear about the excellent service you received. I appreciate your kind words and look forward to serving you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
May 03, 2024

Very helpful, friendly, great service department, when I call they always can get an appointment scheduled in a timely matter and at times on the same day if I need it More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel and Curt not sure of his last name in the service department
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May 06, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
May 02, 2024

Excellent service in a timely fashion. We appreciated the twenty one point inspection, the extra effort to find new tires, and feedback in the process. More

by JCURREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
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May 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
April 26, 2024

Danny Hachmeister and his crew take care of our vehicles with care and hard work. More

by Dreher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
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Apr 29, 2024 -

Robert Brogden's Hays GMC responded

Dreher, we are truly grateful for this awesome review! We are thrilled that Danny and his crew were able to take care of you. He is a great asset to our team, and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
April 25, 2024

Once again the Hays team delivers. Great service, great product, and great people. We will use them in the future. More

by EricBoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Robert Brogden's Hays GMC responded

Eric, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a memorable experience. I hope to see you again in the future. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Helpful
April 03, 2024

Tyler Chad, and Tony are great. !! My salesman Aaron… not so much or I would have given 5 Stars More

by patricktoepfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Treinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Robert Brogden's Hays GMC responded

Patrick, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Helpful
March 25, 2024

When you want the job done right you have to take it to the best!! More

by nyarmer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Helpful
March 15, 2024

Great Service! Quick and friendly. The department got us in right on time and worked was completed perfectly. More

by EMFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Robert Brogden's Hays GMC special. Reviews like yours help me to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. I would love to work with you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
March 07, 2024

Excellent service staff and they are very knowledgeable. The service department is very accommodating and will go above and beyond. More

by scottpp51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 08, 2024 -

Robert Brogden's Hays GMC responded

Scott, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
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