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Rivertown Subaru

Columbus, GA

4.6
146 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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146 Reviews of Rivertown Subaru

May 02, 2024

Awesome service visit! Oil change and rotation was quick and less than I expected. I waited in the lobby and was done within an hour. I had my two kids with me and got to More

by AKRunner97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Helpful
April 27, 2024

They are fast, efficient and always friendly. We never have to wait very long from start to finish. We are kept apprised by text messages while we wait. More

by Dsandjm4043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The first service office. I do not have the service order with me.
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May 01, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a fast and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Service department team listened to my concerns and acted accordingly. Only 4 stars due to previous poor experience with sales management. More

by Timg410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Kenny
Report | Print
Apr 28, 2024 -

Rivertown Subaru responded

It's good to hear that the service department team listened to your concerns and took appropriate action. Your feedback is valuable!

Helpful
April 25, 2024

Service department has been very good. I have had to remind the to do stuff I have asked them to do. Overall I have been very please with the service department. More

by HTSheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Apr 28, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

From the beginning to the end of my visit, everything went extremely well.Everybody is so helpful.I love river town Subaru.It is tdealership I have ever been to More

by gracelashley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHEN
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Apr 27, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 22, 2024

They are great, Amber in the service dept is wonderful. She is extremely helpful. I would recommend this dealership and there service dept . More

by robertwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Apr 24, 2024 -

Rivertown Subaru responded

It's fantastic to hear that you had a great experience and that Amber provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 19, 2024

I love Rivertown Subaru and I trust them. The staff is so nice and friendly. Special thanks to Stephen Mason who got me checked in and answered all my questions about oil changes. This will More

by Foxlm89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mason
Report | Print
Apr 24, 2024 -

Rivertown Subaru responded

That's fantastic to hear! We're thrilled that you love Rivertown Subaru and that you trust us with your Subie. We appreciate your kind words about our staff's niceness and friendliness, especially Stephen for his assistance with check-in and answering your questions about oil changes. We look forward to continuing to provide you with excellent service, and we're honored to be your go-to place. We're here to assist you and appreciate your loyalty!

Helpful
April 15, 2024

From start to finish, I received exceptional service. I received communication via text at all phases, such as who I could contact with any questions, a status update (still working on it), an additional More

by KathywithaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Kenneth
Report | Print
Apr 17, 2024 -

Rivertown Subaru responded

It's fantastic to hear about your exceptional service experience! We're glad that you received clear and timely communication throughout the process and that our service reps were friendly, professional, and knowledgeable. Thank you for sharing your feedback. We're here to help and ensure your continued satisfaction with our services.

Helpful
April 13, 2024

I had my speakers upgraded and I am very satisfied with the upgrade. They took just under two hours to do the work. More

by German Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Apr 16, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 12, 2024

Service was completed in a timely manner. Staff was super helpful and courteous. Defiantly would recommend their business. More

by Jthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Apr 16, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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