Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
173 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 173 reviews

May 17, 2024

I EXPERIENCED EXCELLENT SERVICE DURING MY STAY AT THE DEALERSHIP. GREAT SERVICE TEAM! THANK YOU! More

by MY GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Helpful
May 16, 2024

The service department kept me informed on my auto repair process thru out, my service, Michael was extremely nice and informative. The only negative thing was the Time to repair my auto. Thank you! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Helpful
May 14, 2024

I went online to schedule a test drive on a used Buick encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting More

by Jessica Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 15, 2024 -

Rivertown Buick-GMC responded

Thank you, Jessica, for sharing your experience with us at Rivertown Buick GMC. We are thrilled to hear that you were able to find an exceptional deal on a nearly new car despite the initial mix-up with the location. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, The Rivertown Buick GMC Team

Helpful
May 10, 2024

Rivertown Service Department is the best My service advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated More

by gregwaters2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Sticher, Digital AirStrike
Report | Print
May 13, 2024 -

Rivertown Buick-GMC responded

Thank you for the kind words, Greg! We are thrilled to hear about your positive experience with Jaime in our service department. We truly appreciate your feedback and your recognition of his dedication to exceptional customer service. We look forward to assisting you again in the future at Rivertown Buick GMC! Sincerely, The Rivertown Buick GMC Team

Helpful
May 09, 2024

Excellent service and very customer service experience with Mike in service dept. Thank you very much. More

by Pokey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
Report | Print
May 10, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear about your excellent service experience with Mike in our service department. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 11, 2024 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Mike provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 08, 2024

PROFESSIONAL, EXCEPTIONAL CUSTOMER SERVICE, QUICK AND FAST SERVICE. TOOK CARE OF MY ISSUE RIGHT AWAY. NO WAITING. HIGHLY RECOMMENDED. More

by Orrdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL, Digital AirStrike
Report | Print
May 09, 2024 -

Rivertown Buick-GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
May 06, 2024

Great service every time. Wait time before my truck was taken back was about 10 minutes and I was out of there in less than an hour. Appreciate the professionalism as well. Mi More

by ladyms62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 08, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 04, 2024

Courteous and communicated very well. Job done as planned with no surprises or delays. I didn’t feel like I was a bother to them. More

by timdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 07, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 03, 2024

This dealership has always treated me well and got my service done promptly. My customer service rep is always to be commended! More

by algaresp3116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 06, 2024 -

Rivertown Buick-GMC responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Rivertown Buick GMC Team

Helpful
May 02, 2024

Professional and excellent service. Staff listens and has excellent knowledge of any concerns I may have. More

by hspowell56
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stewart
Report | Print
May 05, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a professional and excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful 1
1
2
...
18