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4,521 Reviews of Rallye BMW - Service Center
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May 09, 2024
So far so good, waiting for the repairs of engine harness and front and side fender to be done and front and side fender to be done More
by CLANGRGAS
Verified Customer
Helpful May 09, 2024
Christopher was very helpful. Everything went well and I had a great experience working with those people at Raleigh BMW. Everything went well and I had a great experience working with those people at Raleigh BMW. More
by vinnycable
May 09, 2024
Made everything simple and quick. Completing my services within 2hours to my complete satisfaction. Thank you Completing my services within 2hours to my complete satisfaction. Thank you More
by SIMONPETERGODDARD
May 08, 2024
Efficient and professional. Kept me updated via app. Car ready as promised. Excellent service for the car that I love. Kept me updated via app. Car ready as promised. Excellent service for the car that I love. More
by BELLUCCI
Employees Worked With
May 08, 2024
Service was excellent, prompt and courteous. Doesn’t get better. Would certainly recommend them to everyone Doesn’t get better. Would certainly recommend them to everyone More
by MARKLEVINE1017
Employees Worked With
May 07, 2024
Good communication and good customer service always available for any questions I might have Bret was awesome available for any questions I might have Bret was awesome More
by Lou
Employees Worked With
May 07, 2024
Rallye never resolved or effectively troubleshooted the issue but highlighted other things wrong instead. The mechanic suggested replacing the battery and all the cables - the battery was replaced in Dece issue but highlighted other things wrong instead. The mechanic suggested replacing the battery and all the cables - the battery was replaced in December by Rallye. The recommended work totaled around $4k but the mechanic did not offer what the real issue was. This was a fishing expedition that would have costed me as much as the car is worth. I have taken my car to Rallye exclusively since I bought it and I feel that more attention is placed on upselling then actually providing value to the customer and solving the problem. I had brought the car in to replace the bulb for the halo light and was quoted over $2k because the mechanic said the light fixture was old. I just needed a bulb for $150 and discussed this with the service rep. This resolved the issue. In my recommended quote from the mechanic he added a $270 charge for troubleshooting the issue with the airbag light, yet that is why brought the car in and paid $270 for in the first place. Not happy with Rallye. More
by Jmlamberti
Employees Worked With
May 07, 2024
Christopher Williams is great. Very helpful and was explained everything my car needed. I will return Very helpful and was explained everything my car needed. I will return More
by crothwell
Employees Worked With
May 06, 2024
Anthony was most helpful and offered assistance above and beyond. He was respectful and prompt. beyond. He was respectful and prompt. More
by WHISKEY672
Employees Worked With
