Porterville Ford

Best experience ever. Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!! Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!! More

GREAT! ! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful ! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful. More

I recently had the pleasure of working with Craig the service advisor at Porterville Ford, and I must say it was an exceptional experience. His knowledge, professionalism, and dedication to customer sati service advisor at Porterville Ford, and I must say it was an exceptional experience. His knowledge, professionalism, and dedication to customer satisfaction stood out. His ability to communicate effectively, provide detailed explanations, and ensure a smooth service process left me thoroughly impressed. I highly recommend his services for anyone seeking top-notch assistance at Porterville Ford. More

Craig from the service department was very kind and helpful. He explained my recall on my truck and was prompt to get the problem resolved. I really appreciate people like him that care for their custo helpful. He explained my recall on my truck and was prompt to get the problem resolved. I really appreciate people like him that care for their customers More

I went in because I had questions regarding a check engine light on my vehicle. Ivan approached me and was very helpful and insightful. He directed me to the appropriate service and was a great help! D engine light on my vehicle. Ivan approached me and was very helpful and insightful. He directed me to the appropriate service and was a great help! Definitely very professional and welcoming. More

Excellent experience at Porterville Ford. I brought my truck in for a check engine light and was greeted by Craig. He was very professional, polite and knowledgeable. He assured me that my tr I brought my truck in for a check engine light and was greeted by Craig. He was very professional, polite and knowledgeable. He assured me that my truck was under warranty and I had nothing to worry about. I left feeling well taken care of and glad that I had taken my truck here. I will be back! More

I communicated via text with Kenny the salesman. He was very professional and followed up with my inquiries re: the purchase. I had personal circumstances that delayed my contacts, but he was very p He was very professional and followed up with my inquiries re: the purchase. I had personal circumstances that delayed my contacts, but he was very patient. At the sale closing all the staff was very helpful and were able to answer all my questions re: the purchase. I highly recommend the dealership! I'm very satisfied with my purchase and the service provided. More

I bought my car and two hours later got the check engine light on. It’s been about a week and still haven’t gotten my car back from being “fixed” light on. It’s been about a week and still haven’t gotten my car back from being “fixed” More

Ivan has had my car for 5 days. It’s an oil change and diagnostic test done. As of day 3, no oil change done and no explanation for why the engine light is on. Why not call and comm It’s an oil change and diagnostic test done. As of day 3, no oil change done and no explanation for why the engine light is on. Why not call and communicate with the customer either the inability to find something wrong, do what you can do like change the oil, and suggest the customer take it to someone who can service it? No communication for 5 days. I have to call. If busy, why not tell the customer to bring in on a specific date for service? Why not call the customer and say we can’t determine what’s going on and don’t want to hold onto your car longer than necessary? Why not communicate something? How is this place so busy that they can’t communicate with their customers but they have to be closed on the weekends because business is so slow? I can’t tell what’s real and what’s xxxxxxxx. What is real, is that you will be without your car for a really long time over an oil change and diagnostic test and no one will call you to tell you what’s going on. Which is xxxxxxxx. I know other dealerships are busy right now but at least they have staff who communicate with the clients. More

I really liked the dealership process of purchasing my ford maverick. I would say it was smooth and practical with no headaches what so ever. ford maverick. I would say it was smooth and practical with no headaches what so ever. More