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Porsche Woodland Hills - Service Center

Woodland Hills, CA

5.0
314 Reviews
Call Service Center (818) 932-1600

314 Reviews of Porsche Woodland Hills - Service Center

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May 03, 2024

Frank Moreno is the only reason I bring both my cars to Porsche Woodland Hills! More

by Jazz Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
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May 04, 2024 -

Porsche Woodland Hills responded

Thank you Jazz for choosing us and our Service Consultant Frank Moreno, we value you and appreciate your loyalty. We look forward to serving you in the future. All the best, Porsche Woodland Hills

Helpful
May 02, 2024

Service advisor cristal is wonderful and always makes resolving anything easy. If you have any issues in socal she is the person to contact. More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Porsche Woodland Hills responded

GM, thank you for sharing your servicing experience with us. We love the five-star rating and greatly appreciate the positive feedback for our Service Consultant Cristal Lopez. All the best, Porsche Woodland Hills

Helpful
April 21, 2024

Everyone was Attentive kind, and very accommodating. Amazing staff for a wonderful attitude. Some of the reasons why I will choose Porsche again. More

by Ester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Porsche Woodland Hills responded

Thank you Ester for the five stars. We value your feedback and appreciate the support. We look forward to serving you in the future. All the best, Porsche Woodland Hills

Helpful
April 19, 2024

Service is always superior. Chris Carroll was courteous, attentive and efficient. Provided loaner vehicle at my disposal when vehicle needed to be kept overnight. More

by mark.polak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
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Apr 22, 2024 -

Porsche Woodland Hills responded

Mark, thank you for sharing your servicing experience with us, we are delighted to learn that our service expert provided first class customer service for you. We look forward to serving you in the future. All the best, Porsche Woodland Hills

Helpful
April 10, 2024

Brought my vehicle in for the 10K mile service. Frank Moreno is awesome and took great care of me. More

by chris w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Porsche Woodland Hills responded

Chris, thank you for the feedback. We are pleased to know that you received five-star customer service from our Service Consultant Frank Moreno. We are proud to be your dealership of choice. All the best, Porsche Woodland Hills

Helpful
April 10, 2024

Frank was awesome re my 911 tire Service - I'd give him 10 stars! Also, Carl was awesome on our recent Cayenne purchase - also 10 stars!! More

by robert.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Porsche Woodland Hills responded

Thank you, Robert, for sharing your experiences at our dealership with us. We are proud to be your dealership of choice. We greatly appreciate the positive feedback and kind words for our Service Consultant Frank Moreno and our Brand Ambassador Carl Bell. Truly appreciate your brand loyalty as well. Enjoy the new Cayenne! All the best, Porsche Woodland Hills

Helpful
March 27, 2024

I was a bit disappointed with the service I received from beginning to end. My car was kept over the weekend and 1 & 1/2 days only to find out they didn't do much with it. Then, it was returned without bein More

by calasugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loan Car Woman
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Mar 28, 2024 -

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We truly appreciate the feedback as it's the only way that we can learn and improve. We take feedback seriously and would like to speak with you, however we can not locate your user name in our database. Please give our GM Scott Stanley a call directly at 805.432.5034 he is always eager to help. All the best, Porsche Woodland Hills

Helpful
March 13, 2024

The new location looks fabulous! ! The experience was great from the moment I walked in. Awesome service advisor Frank’ thx More

by Bogman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We are pleased that our Service Consultant Frank Moreno provided you with first-class customer service. We appreciate the perfect rating and for choosing us. All the best, Porsche Woodland Hills

Helpful
March 10, 2024

Terrific service as usual. Very easy and efficient. Great communication. Timely service too. All great. More

by jeffrey.greenberg
Recommend Dealer
Yes
Employees Worked With
Cristal Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Porsche Woodland Hills responded

Thank you for the five stars, kind words, and support. We appreciate it. All the best, Porsche Woodland Hills

Helpful
February 20, 2024

Great customer service and attentive staff. Both are much appreciated. Wish they delivered the car faster when I came to pick it up, but that's just a small gripe More

by nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Porsche Woodland Hills responded

Thank you Nadia for sharing your servicing experience with us we greatly appreciate the feedback and support. All the best, Porsche Woodland Hills

Helpful
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