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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
715 Reviews
Call Service Center (708) 364-2400

715 Reviews of Joe Rizza Porsche - Service Center

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May 10, 2024

Again found this to be an exceptional experience, highlighted by user friendly and knowledgeable service, quality interface and able to wait for my vehicle! More

by Greg Warda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 06, 2024

Outstanding, meticulous service! My scheduled appointment was on time and finished sooner than expected. I’m very particular about my car and Mark and his team exceeded expectation More

by BGIESE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Czarnecki
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May 06, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 04, 2024

Easy service experience in a state of the art showroom. Plus the staff is super friendly. More

by DOMOMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

Helpful
May 02, 2024

Excellent service experience. Thank you Tony and Rachel for taking great care of me. Tony has a wealth of Porsche knowledge and was a big help! And a big thanks to Wilky in parts More

by nickkutzko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Nick, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 30, 2024

The staff at Porsche Orland Park always does a superior job. The work was done early and executed very well. More

by TONYRIZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

Helpful
April 22, 2024

Oil change and belt change but messed my rim up and an extra mileage to get it fixed. Did not care for that. More

by MKLEMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rizza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
April 21, 2024

I would like to give a big Thank You to Tony! Excellent Customer service, Responsiveness, being able to provide a loaner for my day.to day needs. This is the best service visit to date out of th More

by GDIMOPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY
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Apr 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

Helpful
April 04, 2024

Great service courteous on time car is working well car was washed and cleaned Thankyou More

by Byahattis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Mike McElree
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Apr 05, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
March 21, 2024

Porsche Orland Park has always been very Professional. Service has listened to my concerns and worked to provide me with an exceptional service experience. More

by BUKARUU
Recommend Dealer
Yes
Employees Worked With
Tony Busuego is with whom I worked with. Again, all the highest marks for Tony. For my loaner vehicle I dealt with Rachel Davis, another very pleasant and friendly staff member. Thx
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Mar 21, 2024 -

BUKARUU responded

Service visits are never a pain. The staff at Porsche OP is top notch and takes time to listen. I believe Tony Busuego went above and beyond to troubleshoot my issue. All the highest marks!

Mar 22, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

Helpful
March 18, 2024

Very detailed and attentive. Made u feel like you were wanted there. Highly recommend Joe Rizza More

by tony
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience!

Helpful
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