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Plaza Toyota

Brooklyn, NY

3.4
835 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 835 reviews

February 11, 2024

Had appointment for valet service for 7 45 am. They came at 8:20. The service manager did not call me to go over the work to be done. Inspection and 2 year service I had to call them around 11 More

by Robert.belmar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex munoz
December 08, 2023

Doesn't Care About Customer Satisfaction I had my car get the 30K service which included tire rotation and wheel balancing, etc. When I got my car back (via delivery service) as soon as I turned it on I More

by YB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Ann Jacobs
Dec 15, 2023 -

YB responded

After posting my review, I was contacted by the manager, Alex. He came and picked up the car and had the issue fixed for free. He definitely showed much interest in gaining my ongoing customer satisfaction.

October 08, 2023

Excellent customer service. .You will never regret your experience with them, Thank you Jaloine Taylor…. More

by Tobong Strong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalonie Taylor
July 27, 2023

I had very bad experience with this dealer. I came and scheduled an appointment for test drive, but at the appointment time they did give test drive and salesman was rude. This dealer does no More

by Art
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Phil Esposito
June 17, 2023

You incorrectly attributed an unfavorable review of a salesman there named Eric Roseboro. He deserves a 5 or top rating. The thief there is named Kevin Kline and I think they fired him as he is not liste More

by epsilon27182818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Kline, Eric Roseboro
June 15, 2023

Be careful when dealing with these people they are deceptive and outright thieves. Their finance department will actually lie to you to increase their commission. Salesman, Eric Roseboro is the best. More

by epsilon27182818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I think they fired him , Eric Roseboro
April 12, 2022

I brought my first car this month 4/22 and my experience was great because of Antonio Thomas who is a great sales representative was very patient with me and helped me pick out a vehicle that was just right More

by latashalatasha.31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Thomas
March 31, 2022

I bought Toyota corolla back in October 2021 and they gave me only one key. I was trying to get an other key, no one helped me, then I went to. Service center. Mr. Burg service manger helped me to get an More

by munirss92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burg service manger
February 26, 2022

Lester was very helpful I appreciate all his help and support. He treated me like family and I will continue to do business with him. More

by kemarturner93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Jones
January 08, 2022

Excellent leasing experience. Excellent service experience. The absolute worst buy out experience ever. The sales person we dealt with (Ron Lazkani) was the worst sales person I ever had to de More

by stpeterman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Lazkani
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