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Pine Belt Subaru - Service Center

Lakewood, NJ

4.4
85 Reviews

85 Reviews of Pine Belt Subaru - Service Center

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March 26, 2024

Well it's been three months now and I'm still waiting upon my car radio unit to be replaced, yes three months of no back up camera, radio, apple car play nothing!!!!!!! Not once has the dealership reache More

by amdlogic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Marquand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seamus Conway
February 02, 2024

Thanks Lawrence for always answering the phone for me and son John you and always go over and beyond More

by openthedoor1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Mincey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

January 14, 2024

I was not expecting to get a new car when I came in for service but Mike was friendly and made the experience so easy. More

by Rsutton2207
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Pine Belt Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2023

I will only trust this dealership to work on my vehicle. Excellent service technicians. Never had any issues and they are trustworthy and always take care of my vehicle needs. They are always very friendly More

by futuralink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovannie Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Mackenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Pine Belt Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Pine Belt Subaru!

December 24, 2023

The best I have ever dealt with. Will continue in the future. Thank you all. More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

tommy responded

The best i have ever dealt with Will continue in thefuturr.

December 23, 2023

Bill Carp takes excellent care of all three of our Subarus! He helps us prioritize repairs keeping safety as a priority. Bill makes getting our cars serviced much less painful. More

by rirvin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Heck
Jan 19, 2024 -

Pine Belt Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2023

Bill is the only rep I will schedule my appointments with. He is always so kind professional and helpful. I drive over 40 mins to come and see Bill and the pine belt Subaru team. I know my Subaru is alw More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Carp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Pine Belt Subaru responded

Hello Brittany, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Pine Belt Subaru!

December 23, 2023

I have been a loyal customer for over 20 years. Eric Heck is an incredible mechanic. Thomas Patiano and Bill Carp are awesome in the service department. Mike Rossi has really updated the customer s More

by atsapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Heck, Mike Rossi
Jan 19, 2024 -

Pine Belt Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2023

I would recommend Mike Tillis to anyone who wants to buy a previous lease He was extremely knowledgeable and helpful and did everything that he could for me More

by tammyduquerdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carp
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Helpful. Customer service was excellent. Our concerns were high priority. Been though the process many times. The service was excellent. More

by Chris Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Chin-hing
1
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